Inside Sales Manager

Funko•Burbank, CA

23h•Onsite

About The Position

Welcome to the Funko-verse, a world built on pure imagination, a land governed by the philosophy that stories matter, a universe comprised of characters from countless fandoms, a galaxy of once upon a times and happily ever afters. Funko is a purveyor of pop culture and licensed-focused collectibles company, holding thousands of licenses and the rights to create tens of thousands of characters. Funko’s Pop! Vinyl is the number one stylized vinyl collectible on the market. The Inside Sales Manager position is the key point of contact between Funko and our customers, responsible for answering queries, offering advice, and introducing new products for assigned accounts to achieve quarterly revenue targets.

Requirements

1-3 years consumer products/retail experience and/or e-Comm knowledge is highly desired
Outstanding communicator with high intellectual horsepower and thought leadership; interpersonally savvy individual who can relate to people at all levels of an organization and build strong working relationships quickly
Highly resilient and stress resistant - able to manage through change
High initiative - must be a self-starter with a positive “can do” approach
Comfortable and effective when managing a high-volume workload with speed, accuracy and efficiency
Passionate student of the business who is excited to learn/grow/adapt with retail changes
Proven ability to consistently meet sales targets and quotas
Ability to travel up to 30%
Proficiency with MS Office Suite
String negotiation skills by phone, email and in person

Nice To Haves

Entry level knowledge of Walmart specific applications (Retail Link, Item360) and Oracle preferred
Bachelor’s Degree preferred

Responsibilities

Be responsible for a collection of accounts and their associated quarterly revenue sales targets
Build and maintain strong, long-lasting customer relationships
Oversee Customer account management to ensure efficiency and maximize profits
Develop trusted advisor relationships with accounts
Ensure the timely and successful delivery of our products according to customer needs and objectives
Analyze sales progress on a monthly basis implementing sales driven reactive approaches where applicable
Develop new business with new and existing clients and/or identify areas of improvement to meet sales target
Prepare reports regularly on account status for own accounts
Be competent in pitching a broad range of Funko products, including cross category sales in Softlines and games where applicable
Attend industry events where relevant
Adhere to company values and company confidential information policies
Partner with Demand Planning to ensure Customer Service levels are met/exceeded
Maintain high customer satisfaction and become a trusted partner