Inside Sales Manager
About The Position
Mural is partnering with a fast-growing performance bicycle brand to find their first Inside Sales Manager. The brand launched in the US in April 2026, backed by one of the world's largest bicycle manufacturers, with a full lineup across road, gravel, city, fitness, and e-bike -- a pro team validating the product at the highest level of the sport, a growing independent dealer network, and a 15-person team in Santa Monica moving fast. They need someone to build and own the operational backbone of that dealer network. The CRM, dealer onboarding workflows, ordering processes, sales dashboards, and daily support for the field team.
Requirements
- Owned a CRM, not just used one.
- Built pipeline stages, created automated workflows, established data hygiene standards, and ensured sales teams log their notes.
- Experience with HubSpot or Salesforce instances.
- B2B dealer channel work experience.
- Experience with dealer onboarding flows from first contact through contract, portal access, product training, and first order.
- Experience managing backorders and dealer inquiries.
- Experience building a resource for dealers to find current pricing, assets, and order forms.
- Experience coordinating demo product for trade shows and dealer visits.
- Experience handling the backoffice side of activations.
- Experience building dashboards for leadership.
- Experience working in a lean environment with no playbook or established team.
- 5+ years in sales.
- 3+ years in sales ops, channel ops, or business operations.
- B2B dealer or distributor channel experience -- physical product preferred.
- CRM ownership at a builder level (HubSpot, Salesforce, or similar).
- Based in LA.
- 5 days per week in-office in Santa Monica.
Nice To Haves
- Cycling, outdoor, or sporting goods background is a genuine plus.
Responsibilities
- Build and own the operational backbone of the dealer network.
- Manage the CRM, dealer onboarding workflows, ordering processes, and sales dashboards.
- Provide daily support for the field team.
- Coordinate demo product for trade shows and dealer visits.
- Handle the backoffice side of activations.
- Build dashboards for leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
