Inside Sales Manager - Residential

JK Moving Services•Sterling, VA

About The Position

The Sales Manager oversees the residential inside sales team, driving performance, optimizing sales processes, and ensuring consistent achievement of revenue goals. This role is responsible for motivating and developing a team of Inside Sales Consultants, fostering strong communication, accountability, and customer focus. As the largest independent mover in North America, JK delivers superior relocation and logistics services to military service members, government agencies, large corporations, businesses and homeowners around the world….and the list goes on! JK actively seeks dedicated professionals ready to positively impact domestic and global communities. In 2018, the company established the JK Community Farm, a charitable effort designed to alleviate hunger by growing and harvesting crops and livestock and donating them to Loudoun Hunger Relief. From charitable giving to competitive compensation to fun corporate events, JK invests in each employee’s professional and personal growth. JK Moving is proud to be named as one of the Best Places to Work for 2020, an award that is particularly meaningful because winners are selected based on employee survey feedback.

Requirements

Bachelor’s degree preferred.
2–3 years of sales management or team leadership experience.
Leadership and motivational skills
Analytical and problem-solving abilities
Data-driven decision-making
Communication and interpersonal effectiveness
CRM and sales reporting proficiency

Responsibilities

Lead, coach, and develop the residential inside sales team to achieve performance targets.
Monitor team metrics, identify trends, and implement strategies for improvement.
Collaborate with marketing and operations to optimize lead management and conversion.
Support outside sales initiatives by aligning efforts with inbound strategies.
Evaluate and refine sales processes to improve efficiency and customer satisfaction.
Foster a collaborative environment that emphasizes accountability and continuous learning.
Ensures CRM tools are used to track leads from initial inquiry to final outcome
Implements follow-up processes for all pending leads, confirming final status of either Booked or Lost (and disposition of bookings or lost opportunities)

Benefits

In addition to comprehensive medical, dental, and vision insurance, JK Moving offers:
World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)
Recruitment and customer referral bonuses
Company-paid life insurance and accidental death benefits
Voluntary protection programs for employees and their families
Service recognition programs
Safety & performance bonuses
Tuition reimbursement and student loan repayment assistance
Discounted membership @ Gold’s Gyms (corporate locations) nationwide
Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families
Medical and Dependent Care Flexible Spending Accounts (FSAs)
Health Savings Account (HSA) with employer matching contribution