Inside Sales ll

White Cap

1d

About The Position

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary Responsible for ensuring accurate order processing, pricing, and procurement while delivering dependable service to customers. Supports associates and customers through transparent communication, teamwork, and unwavering commitment to operational excellence.

Requirements

• HS Diploma or GED strongly preferred.
• Specialized skills training/certification may be required.
• Generally 2-5 years of experience in area of responsibility.

Nice To Haves

• 1 to 2 years' inside sales or customer service experience.
• Ability to manage procurement processes and coordinate logistics.
• Strong organizational skills for handling multiple priorities.
• Demonstrates leadership qualities through mentoring and guidance.
• Proficient in order management systems and basic reporting tools.

Responsibilities

• Processes orders across multiple channels, including phone, email, text, and counter, ensuring accuracy and timely service delivery.
• Manages basic pricing within established guidelines to maintain margin goals.
• Coordinates non-stock procurement and logistics to meet customer needs.
• Handles payments securely, including credit card, check, and cash transactions.
• Identifies stock products and recommends comparable alternatives to support customer requirements.
• Ensures service commitments through proactive coordination and follow-up.
• Maintains accurate records and documentation for transactions and procurement activities.
• Guides and trains junior associates to promote teamwork and dependable performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees