Inside Sales Lead

ACME ELECTRIC MOTOR INC•Des Moines, IA

10d•Onsite

About The Position

Acme Tools in Des Moines, IA is looking to hire a full-time Inside Sales Lead. This role is for a leader who motivates team members to reach new heights and exceed their goals, enjoys building relationships with customers to find what they need and provide options if the requested solution can’t be reached, and likes the challenge of sales and doesn’t take “no” for an answer.

Requirements

2+ years of sales and/or customer service experience
Strong computer skills and ability to learn new software
Proven communication skills
To be able to work a rotating Saturday shift

Nice To Haves

Some knowledge of tools and equipment
Previous retail or customer service leadership experience

Responsibilities

Providing direct assistance to customers by expediting complicated sales and customer requests (specialized equipment requests, receiving escalated customer complaints, and assisting in resolution)
Requesting warehouse assistance in locating and delivering products and service department assistance in the preparation of equipment
Reviewing quotations and pricing-related issues and ensuring compliance with pricing policies
Ongoing training and responsibilities in order to become a go-to resource for Inside Sales Associates
Overseeing and maintaining a clean and organized sales floor (fronting, pricing, and stocking sales shelves for product displays and work areas, etc.)
Leading in-store events (physical inventories, sales meetings, trade shows, special sales, etc.)
Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity
Duties and responsibilities of Inside Sales Associates
Opening and closing the store as assigned
Completing related tasks as assigned