Inside Sales Lead Manager (Remote)

Lot Squared Development•Washington, DC

27d•Remote

About The Position

We are seeking an empathetic, results-driven Inside Sales Lead Manager who can build authentic connections with property owners while advancing our mission of providing ethical, solution-oriented real estate services. The ideal candidate will be naturally curious, resilient in the face of challenges, and passionate about helping people find solutions to complex property situations. This role requires someone who can balance relationship building with achieving results, maintaining high energy through sustained phone work while delivering exceptional customer service.

Requirements

Proven track record of building authentic relationships in a professional setting
Strong emotional intelligence and ability to connect with diverse personalities
Excellence in phone communication and consultative conversation
Demonstrated resilience and ability to maintain positive energy
Natural curiosity and desire to understand business operations
Experience with CRM systems, preferably Salesforce
Ability to analyze deal financials and assess property values
Strong attention to detail in note-taking and follow-up
Comfort with flexible schedule to accommodate seller availability
2+ years experience in consultative sales or relationship management
Experience in role requiring high-volume phone work preferred
Track record of exceeding goals in metrics-driven environment
Exceptional listening and rapport-building abilities
Strong problem-solving and analytical capabilities
Excellence in managing multiple relationships simultaneously
Ability to maintain consistent energy through sustained phone work
Conduct engaging conversations, with the ability to listen, read prospects, and driving conversations
Natural curiosity and desire to understand the business and the impact of their work, naturally tenacious, demonstrating grit and the ability to creatively resolve prospect objections to meet goals

Nice To Haves

Background in real estate preferred but not required
Genuine desire to help people find solutions
Natural relationship builder
Results-oriented while maintaining ethical standards
Team player with strong individual contributor capabilities
Resilient and positive mindset
Curious about business operations and outcomes
Comfortable with both process and flexibility
Coachable and willing to ask for help when needed

Responsibilities

Transform cold leads into warm relationships through consultative conversation
Build authentic connections with potential sellers through phone conversations
Listen to the seller and conduct meaningful conversations
Conduct in-depth discovery calls to understand seller motivations and needs
Maintain detailed notes and follow-up schedules in Salesforce
Obtain agreement to receive an in person appointment to further evaluate the seller’s home and make an offer
Nurture relationships over time through consistent follow-up, leading to a decision on the acquisition of the seller’s home
Qualify potential deals through financial analysis and seller motivation assessment
Set high-quality appointments for the field sales team
Prepare comprehensive briefings for field sales appointments
Follow up on appointment outcomes and maintain relationship continuity
Work collaboratively with the acquisitions team to understand deal parameters
Maintain accurate records in Salesforce CRM
Track and analyze lead progression and conversion metrics
Participate in daily team meetings and deal reviews
Share best practices and contribute to team knowledge base
Adapt communication style to build trust with diverse seller profiles
Work closely with field sales team to ensure smooth handoffs
Participate in deal strategy discussions
Share insights and learning with team members
Support team goals while maintaining individual performance metrics
Contribute to continuous improvement of sales processes