Inside Sales Engineer
About The Position
Eaton’s ES AMER NAS division is currently seeking an Inside Sales Engineer. Candidates for this role must reside within 50 miles of our Southfield, MI location to be considered for the position. Position Overview: The primary function of an Inside Sales Engineer (ISE) role will be to support management, outside sales engineers and internal/external customers in providing effective solutions to challenging problems involving technical, service and commercial issues in the Eaton Electrical Sales Division. Responsibilities include but are not limited to closing orders based upon expertise developed in selling skills and technical knowledge, selling abilities to position Eaton Electrical into preferred position in market and customer activity, providing technical knowledge regarding products/services and negotiating & pricing industrial and construction projects. This role also sells assigned product lines to targeted customers in designated geography or industry with the objective of optimizing sales volume, product mix and profit margin. The ISE provides technical product support for distributors and other duties that may be assigned by the Area Sales Manager. In this function you will: • Coordinate pricing quotes with the field sales team, pricing department, and product managers • Review and interpret customer needs on plans and specifications; determine the minimum bill of material, most competitive price level and shipment cycle within the market segment pertaining to each specific negotiation • Proactively facilitate timely solutions to customer issues by utilizing available resources or creating procedures for resolution • Coordinate warranty and non-warranty repairs and returns, which include shipping issues or service requests • Project manage small to medium projects on as needed basis • Establish and maintain the highest possible commercial relations with present and potential customers (internal and external) by effectively employing the highest level of skills about the art of salesmanship, application engineering, product knowledge, knowledge of customers business and organization and knowledge of Eaton product lines strategic plans for sales growth
Requirements
- Bachelor’s degree from an accredited institution
- Minimum one (1) year of work experience
- Possess a valid driver’s license
- No relocation is offered for this position. All candidates must currently reside within 50 miles of Southfield, MI to be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.
- Possess excellent communication skills
- Must be able to work in the United States without corporate sponsorship now and within the future
- Ability to work in a team-oriented environment
- Ability to travel up to 10%
Nice To Haves
- Bachelor’s degree in Electrical or Mechanical Engineering
- Experience or exposure to a manufacturing organization
- Electrical experience with low to medium voltage systems
- Commercial experience
- Sales and/or marketing experience
Responsibilities
- Coordinate pricing quotes with the field sales team, pricing department, and product managers
- Review and interpret customer needs on plans and specifications; determine the minimum bill of material, most competitive price level and shipment cycle within the market segment pertaining to each specific negotiation
- Proactively facilitate timely solutions to customer issues by utilizing available resources or creating procedures for resolution
- Coordinate warranty and non-warranty repairs and returns, which include shipping issues or service requests
- Project manage small to medium projects on as needed basis
- Establish and maintain the highest possible commercial relations with present and potential customers (internal and external) by effectively employing the highest level of skills about the art of salesmanship, application engineering, product knowledge, knowledge of customers business and organization and knowledge of Eaton product lines strategic plans for sales growth
Benefits
- Health and Welfare benefits
- Retirement benefits
- Programs that provide for paid and unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
