Inside Sales Engineer

Ralliant•Boxborough, MA

12h•$71,600 - $132,800

About The Position

Dover Motion is seeking a customer obsessed Inside Sales Engineer to join our team. The Inside Sales Engineer’s primary responsibilities will include qualifying all incoming customer leads and inquiries in a timely, professional and positive manner; promoting Dover Motion products and solutions through Consultative Value Selling to determine optimal solutions; preparing quotes and proposals for customers based on incoming leads; and maintaining positive relationships with existing customers.

Requirements

Bachelor of Science (B.S.) in Engineering preferred, Associate’s degree or equivalent work experience required.
5+ years of inside technical sales, customer support or manufacturing industry experience.
Proven experience supporting customers and/or applications engineering needs.

Nice To Haves

Experience in a motion products/technology product company preferred.

Responsibilities

Interpret customer requirements and assist customers in defining and selecting the appropriate Dover Motion product(s).
Negotiate with customers on best pricing under direction of Senior Management.
Document special pricing and custom engineering requests and follow up to make sure requests are completed and presented to customers in a timely fashion.
Utilize Hubspot CRM including capturing all Leads and Customer Information and entering information in an accurate and timely manner.
Provide technical drawings or product specifications when needed.
Manage assigned accounts for product direction/forecasting, profitability, growth, and attaining sales objectives.
Coordinate activities (custom requests, training, visits from and to customers) in partnership with Business Development, Engineering, and Operations as appropriate.
Support Dover’s strategic marketing activities (webinars, tradeshows, white papers, etc.) when required via sales support, content creation, etc.
Cold call prospective customers or open/lost/unresolved leads in Hubspot and follow-up with customers from product CAD site download.
Acts as a backup in answering Dover incoming phone calls, sales order entry and responding to customer issues / returns / requests through e-mail and phone.