Inside Sales Engineer

Eaton CorporationLouisville, TN
$92,400 - $135,300Hybrid

About The Position

The Inside Sales Engineer (ISE) role will support management, outside sales engineers, and internal/external customers in providing effective solutions to technical, service, and commercial issues within the Eaton Electrical NAS Division. This role involves closing orders, positioning Eaton Electrical in the market, providing technical product support, and negotiating project pricing. The ISE will sell assigned product lines to targeted customers to optimize sales volume, product mix, and profit margin. They will act as a technical and commercial resource for quotations and project management of power distribution, power protection, and power equipment maintenance, serving customer market segments including Commercial Construction, Industrial, and Residential. Key functions include plan and specification interpretation, quotation and technical support, customer communication, problem resolution, and proactive identification of sales potential.

Requirements

  • Bachelor’s degree from an accredited institution
  • Minimum 3 years of experience within the electrical industry is required
  • Eaton will not consider applicants for employment immigration sponsorship or support for this position.
  • Only candidates within a 50-miles radius of Louisville, TN or Nashville, TN will be considered.
  • Electrical product knowledge (low to medium voltage Systems)
  • Commercial/customer facing experience
  • Sales and/or marketing experience
  • Ability to work in a team-oriented environment
  • Strong communication skills

Nice To Haves

  • Bachelor’s degree in Engineering from an accredited institution
  • Inside sales experience within the electrical industry
  • Experience or exposure to a manufacturing organization

Responsibilities

  • Closing orders based upon expertise developed in selling skills and technical knowledge.
  • Selling abilities to position Eaton Electrical into preferred position in market and customer activity.
  • Providing technical knowledge regarding products/services.
  • Negotiating & pricing industrial and construction projects.
  • Selling assigned product lines to targeted customers in designated geography or industry with the objective of optimizing sales volume, product mix, and profit margin.
  • Providing technical product support for distributors.
  • Acting as a technical and commercial resource to field sales, customers and distributors for quotations and project management of power distribution, power protection, and power equipment maintenance.
  • Serving the needs of customer market segments including: Commercial Construction, Industrial, and Residential.
  • Accurate and timely plan and specification interpretation, quotation and technical support.
  • Communication with customers, warehouse and plants to facilitate problem resolution.
  • Proactive identification of sales potential and follow up to secure orders.
  • Review and interpret customer needs on plans and specifications.
  • Determine the minimum bill of material, most competitive price level and shipment cycle within the market segment pertaining to each specific negotiation.
  • Proactively facilitate timely solutions to customer issues by utilizing available resources or creating procedures for resolution.
  • Coordinate warranty and non-warranty repairs and returns, which include shipping issues or service requests.
  • Project manage small to medium projects on as needed basis.
  • Establish and maintain the highest possible commercial relations with present and potential customers (internal and external) by effectively employing the highest level of skills with regard to the art of salesmanship, application engineering, product knowledge, knowledge of customers business and organization and knowledge of Eaton product lines strategic plans for sales growth.

Benefits

  • Health and Welfare benefits
  • Retirement benefits
  • Programs that provide for paid and unpaid time away from work
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