Inside Sales Engineer, HVAC Controls

Johnson Controls • Glendale, AZ

3d • Hybrid

About The Position

The Inside Sales Engineer will support North American channel partners and the field sales team in the Building Automation Systems industry. In this role, you will provide technical support, product selection assistance, and order processing support to assigned customers while helping create a premier customer experience through responsiveness, problem-solving, and cross-functional collaboration.

Requirements

• Bachelor’s degree minimum; an Engineering degree is highly preferred.
• Excellent written and oral communication skills, including virtual and in-person presentation skills.
• Proficiency with MS Office programs, including MS Word, MS Excel, and MS PowerPoint, as well as internet software and email.
• Strong organizational skills, time management, and attention to detail.
• Located in Glendale, WI, or able to work from the greater Milwaukee area office location.
• U.S. citizen or legal right to work in the U.S.

Nice To Haves

• Technical selling experience.
• Experience with CRM tools such as Salesforce.
• Experience with ERP interfaces such as SAP.
• Strong analytical and problem-solving skills.
• Ability to travel up to 20%.

Responsibilities

• Provide customer support for pricing and delivery, product specifications, and project application requirements.
• Use technical knowledge to support discussions between sales and customers and help align solutions to customer needs.
• Develop and maintain relationships with assigned customer accounts to support growth and identify new business opportunities.
• Establish a weekly cadence with assigned channel partners and maintain consistent follow-up.
• Respond to customer issues related to order management, quality concerns, pricing discrepancies, and product application support.
• Collaborate with Pricing, Customer Service, Commercial Operations, and Product Management to resolve issues and move opportunities forward.
• Lead product and program presentations for existing and prospective customers.
• Record sales activities and opportunities in Salesforce and use sales data to support decisions and business cases.
• Support increased customer adoption of the online ordering portal through live demonstrations, feedback collection, and product data uploads.

Benefits

• Competitive salary
• Paid vacation/holidays/sicktime- 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Competitive Sales Incentive Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level