Inside Sales - Electrical
BARTLE & GIBSON•Saanich, BC
•CA$24 - CA$27•Onsite
About The Position
This role is responsible for handling customer inquiries, processing orders, and maintaining strong customer relationships within the electrical industry. The Inside Sales representative will act as a key point of contact for customers, providing product information, pricing, and ensuring overall satisfaction with the company's services.
Requirements
- Minimum grade 12 education required
- Minimum of two years sales experience (counter sales, inside sales or outside sales) required
- Skilled in serving and negotiating with institutional and industrial purchasers, electrical contractors, and the public
- Knowledge of the electrical industry or a background in plumbing products required
- Exceptional customer service
- Ability to warm up and develop instant rapport with potential customers
- Ability to develop long-term relationships and generate referrals from your customers
- Excellent interpersonal & communication skills, both verbal and written
- Impeccable organizational skills with attention to detail
- Time management & multitasking skills to serve several customers at the same time
- Strong networking skills, outgoing personality
- Excellent computer skills (Word, Excel, Email)
- Self-motivated; able to function effectively both independently and as a member of a team
- Proven ability to learn quickly and work effectively in a fast-paced work environment
Nice To Haves
- Post-Secondary courses in electrical an asset
Responsibilities
- Responding to inquiries and processing incoming calls and orders
- Contacting current customers and identifying new products and potential up-selling
- Entering orders into the system
- Sourcing materials for customers when currently not in stock
- Maintaining knowledge base on current products and learning about new products
- Providing product information, pricing quotations, and follow-up on quotes
- Developing and maintaining positive customer relationships
- Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
- Supporting Counter Sales and handling returns as required
- Working closely with others to ensure customer needs are met
- Other duties as required
Benefits
- Company paid benefits
- Employee and Family Assistance Program (EFAP)
- Profit sharing
- RRSP match
- Paid sick days
- Career growth
- #GIVEBACK Program – Volunteer Day
- Personal Milestone Recognition Program
- Perkopolis Partnership
- Safety shoe reimbursement
- Employee Referral Bonus Program
- Employee discounts on plumbing, electrical and heating products
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
