Inside Sales/Customer Service Representative
JENSEN INFRASTRUCTURE•Reno, NV
•Onsite
About The Position
The Inside Sales/Customer Service Representative is a key position at Jensen Infrastructure. You will work in an exciting and diverse environment and meet interesting people. Your primary customers are contractors, engineers, and project managers. You’re on the phone, taking orders and building relationships with many local customers. Reporting to the Customer Sales Manager, you’ll primarily work with the Sales team, Dispatch, and Engineering team.
Requirements
- Enthusiastic and motivated in a fast-paced environment.
- Ability to work with a diverse customer pool.
- Incredible at multi-tasking.
- Customer service background.
- Construction background.
- Experience with an ERP system and understanding of its fundamentals.
- Do not take shortcuts.
- Safety conscious.
Responsibilities
- Answering inbound phone calls from customers looking for product quotes, purchases, or other inquiries.
- Producing quotations using the Enterprise Resources Planning Software (ERP).
- Coordinating order processing with Project Managers, Customer Service Representatives and Outside Sales team.
- Assisting Outside Sales Representatives and Customer Service Representatives with post-sale customer support, submittal information and order entry.
Benefits
- medical
- dental
- vision
- life insurance
- disability insurance
- PTO
- 401k with a Company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
