Inside Sales/ Customer Service Rep
About The Position
Construction Unlimited is one of Central Florida’s fastest-growing roofing and exterior remodeling companies. We lead with a repair-first mindset and a culture built on RISE-Resilience, Integrity, Service, Excellence. Our Inside Sales team is the first connection homeowners have with us, and the way you communicate sets the tone for the entire experience. This role is for someone who listens deeply, asks thoughtful questions, and guides homeowners toward the service that fits their needs whether that’s a repair, replacement, or rejuvenation. You’ll also personally close deals over the phone, creating opportunities and revenue through strong communication and trust-building.
Requirements
- Strong communication skills and confidence on the phone.
- Curiosity-driven approach to conversations.
- Calm, service-first mindset.
- Comfort with CRM systems and workflow tools.
- Coachability and desire to grow.
Nice To Haves
- Experience in inside sales or customer service is a plus.
Responsibilities
- Answer inbound calls, online inquiries, and warm leads.
- Make outbound follow-ups to estimates, warm leads, and nurture opportunities
- Have natural, curiosity-based conversations to uncover homeowner needs.
- Close deals over the phone when the homeowner is ready.
- Set qualified appointments for Account Managers.
- Maintain accurate notes and updates in ServiceTitan.
- Hit daily activity metrics for calls, texts, and follow-ups.
- Support field teams with clear appointment handoffs.
- Maintain fast response time and high booking rate.
Benefits
- Competitive pay $ 35,000 SALARY + Bonuses + Commission.
- Health Insurance after 90 days
- Free Gym Membership.
- Opportunities for growth and advancement within a rapidly expanding company.
- Be part of a team that values Resilience, Integrity, Service, and Excellence (RISE)
- A supportive and collaborative work environment where your contributions matter.
- Full training in communication, sales psychology, and home-exterior service.
- Leadership that actively supports your growth and success.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
