Inside Sales Coordinator

Cogent • Marshall, MN

1d • Onsite

About The Position

Central States Group, A Cogent Company is seeking an Inside Sales Coordinator to join their team in Marshall, MN. This role is ideal for someone looking for a stable company where they can grow and potentially retire, with the added benefit of being an employee owner. The company is passionate about customer service and community involvement, aiming to be respected, innovative leaders in their industry. The Inside Sales Coordinator will play a crucial role in managing the sales order process from review to invoicing, ensuring timely delivery and customer satisfaction.

Requirements

• Associate’s degree (minimum).
• Previous experience in a customer service/order coordination/scheduling position.
• Proficient in MS Office, Word, Excel, Google Drive, and Gmail.
• High-paced self-motivator who promotes teamwork among co-workers.
• Ability to multitask, such as simultaneously using telephone and computer skills.
• General knowledge of basic mathematical computations.
• Ability to sit for extended periods while typing and reading on the computer.
• Experience using ERP software programs.

Nice To Haves

• Experience using Salesforce or similar CRM.

Responsibilities

• Reviews orders for accuracy and completion.
• Clarifies invalid and unclear order requirements with sales staff.
• Enters all sales orders into the ERP system.
• Places orders with vendors to purchase customer orders.
• Computes prices, shipping costs, and any appropriate discounts.
• Handles inbound calls from customers, vendors, and sales personnel.
• Provides sales quotes for parts to customers from vendor-provided resources.
• Determines appropriate timing of orders to ensure timely delivery and cost savings.
• Verifies and updates customer information.
• Checks customer accounts for credit and outstanding payments.
• Informs customer and/or sales team of shipping date and any possible delays.
• Accurately prepares invoices in the billing system.
• Electronically files copies of all orders received.
• Adheres to productivity standards to ensure all orders are handled in a timely and efficient manner.

Benefits

• Employee Ownership (ESOP)
• 401(k) with Company Match
• Profit Sharing
• Medical, Dental, Vision & Life Insurance
• Generous PTO, Paid Holidays & Volunteer Time Off
• Career Development & Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree