Inside Sales Coordinator

Modern Networks

157d • $55,000 - $65,000 • Remote

About The Position

We are seeking a highly organized, customer-focused Inside Sales Coordinator to support our sales team by keeping customer communication, scheduling, documentation, and CRM data accurate and moving forward. This role is responsible for helping ensure customers and partners receive timely responses, internal owners are clear, and follow-ups are completed. The Inside Sales Coordinator will also collaborate closely with Sales Operations to log, track, and triage customer-impacting items so work does not stall and issues are addressed quickly.

Requirements

• Associate’s or Bachelor’s degree in Business, Marketing, or related field preferred, or equivalent experience.
• Prior experience in sales coordination, sales support, customer service, or an administrative coordination role.
• Strong written and verbal communication skills and comfort interacting with customers and internal stakeholders.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Familiarity with CRM systems (e.g., HubSpot, Salesforce) and comfort maintaining clean data and reporting.

Nice To Haves

• Experience supporting a remote, fast-moving sales team.
• Experience maintaining templates, checklists, and repeatable sales support processes.

Responsibilities

• Serve as a first-line point of contact for customer and partner inquiries via phone, email, or chat. Provide timely responses, coordinate next steps, and keep customers informed with clear status updates.
• Schedule meetings, coordinate calendars, confirm attendees, and support agenda and materials preparation. Maintain a consistent follow-up cadence so commitments made to customers and partners are met.
• Coordinate and manage sales documentation such as quotes, proposals, and contracts, including packaging, version control, and supporting signature routing. Ensure documentation is complete, accurate, and delivered on time. Maintain and improve templates and checklists to speed up repeatable work.
• Maintain accurate CRM records including contacts, activities, deal stages, next steps, and follow-ups. Generate and distribute regular sales reports and summaries. Identify missing information and proactively work with sellers to close gaps.
• Partner with Sales Operations and internal teams to keep customer-impacting work moving and reduce last-minute surprises. Log and track requests and issues consistently, confirm ownership and due dates, monitor open items and aging follow-ups, and escalate blockers when needed to protect the customer experience.

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Short-term and long-term disability coverage
• HSA and/or FSA options
• Paid time off (PTO) and company holidays
• Opportunity to join a rapidly growing company with significant long-term career potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree