Inside Sales Coordinator

Aston Carter•Chula Vista, CA

11d•$31 - $38•Onsite

About The Position

Inside Sales Coordinator San Diego, CA | Full-Time | Contract-to-Hire | Career Growth Opportunity Build Your Career in Commercial Truck Equipment Sales Are you a customer-focused sales professional who enjoys solving problems, coordinating complex orders, and working directly with customers? We're seeking an Inside Sales Coordinator to join a growing truck equipment center where you'll play a critical role supporting sales operations, managing customer relationships, and driving successful project execution. This is more than a traditional inside sales position. You'll serve as the central point of contact between customers, outside sales representatives, suppliers, technicians, engineering teams, and production management, helping bring custom truck equipment solutions to life. If you're looking for a stable, long-term opportunity with a collaborative team environment and a clear career path into Outside Sales, we'd love to hear from you.

Requirements

2+ years of inside sales, customer service, sales support, or technical customer-facing experience
Experience processing quotes, purchase orders, sales orders, and warranty claims
Strong customer service and relationship-building skills
Experience managing multiple priorities in a fast-paced environment
Proficiency with ERP systems and Microsoft Office, particularly Excel, Word, and Outlook
Excellent communication skills, both written and verbal
High school diploma or GED

Nice To Haves

Experience in commercial truck equipment, vehicle upfitting, manufacturing, automotive, industrial equipment, or related industries
Parts sales experience
Quoting or estimating experience
Ability to interpret technical specifications and supplier information
Experience supporting an outside sales organization
Associate degree or equivalent work experience

Responsibilities

Develop accurate quotes for standard and custom truck equipment installations
Research specifications, materials, labor requirements, pricing, and lead times
Collaborate with suppliers to obtain pricing and source equipment
Support outside sales representatives by preparing competitive proposals
Analyze historical quotes and build data to improve future estimates
Serve as the primary point of contact for customers by phone, email, and in person
Guide customers through product selection, pricing, and order status updates
Resolve customer concerns professionally while maintaining exceptional service standards
Provide proactive communication throughout the sales and installation process
Process sales orders, purchase orders, and warranty claims
Maintain accurate records within the ERP system
Track order progress and communicate timelines, updates, and delays
Monitor work-in-process orders and coordinate with internal departments
Work closely with Engineering, Purchasing, Production, and Product Support teams
Visit the production floor to gather technical information and validate equipment details
Coordinate with suppliers to ensure product availability and timely fulfillment
Support municipal and custom equipment projects requiring specialized specifications
Utilize Excel and ERP systems to track orders, generate reports, and analyze data
Maintain organized documentation for quotes, warranties, service requests, and customer communications
Assist with sales promotions, process improvements, and branch initiatives