Inside Sales Campaign Specialist - Fort Worth, TX
About The Position
The Inside Sales Campaign Specialist (CS) supports prospecting efforts and manages customer relationships within a defined territory. This role focuses on educating current and prospective clients, driving adoption of Biologics’ value-added services, and increasing referral volume. This is a hybrid role that requires being onsite two days per week in the Forth Worth, TX office. As a key contact for healthcare providers (HCPs), the CS enhances the customer experience by addressing inquiries, resolving service issues, and fostering strong partnerships. This role collaborates closely with internal teams and sales partners to ensure seamless service delivery, support account growth, and position Biologics as a market leader in oncology and rare specialty pharmacy. The CS operates in a fast-paced environment, balancing multiple priorities while delivering high-quality customer service, strengthening engagement, and driving client loyalty.
Requirements
- 4+ years in pharmacy operations, healthcare customer service, and/or medical sales.
- Ability to build relationships with healthcare providers and cross-functional teams.
- Strong relationship-building skills with healthcare providers and stakeholders.
- Experience in consultative selling, preferably with clinician audiences.
- Excellent communication (write/verbal), organization, and time management skills.
- Proficiency with CRM systems and Microsoft Office tools.
Nice To Haves
- Client-focused mindset with a strong sense of urgency and customer service.
- Experience within specialty pharmacy landscape.
- Familiarity with patient clinical, financial, and emotional needs.
- Account management experience preferred.
Responsibilities
- Manage a designated territory to expand services, increase referrals, and grow market share
- Identify and pursue new business opportunities to meet or exceed sales targets
- Collaborate across internal teams to deliver integrated solutions
- Assist in Quarterly Business Reviews (QBRs) to assess needs and present value-added services
- Analyze sales data and customer trends to identify growth opportunities
- Build strong relationships with key stakeholders and share best practices across teams
- Participate in pre-launch training to understand new therapies and campaigns
- Identify target prescribers and conduct outreach to drive adoption and referrals
- Partner with operations to proactively address service concerns
- Escalate urgent issues and ensure timely resolution
- Communicate outcomes to providers and implement preventive solutions
Benefits
- competitive compensation package
- Total Rewards
- annual bonus or long-term incentive opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
