Inside Sales Associate
About The Position
At Moffatt & Powell Rona, our commitment to exceptional customer service and continuous improvement is at the heart of everything we do. As an Inside Sales Associate, you will play a pivotal role in delivering first-class customer service by ensuring a seamless shopping experience from the moment customers enter the store. With a focus on product knowledge, assistance, and safety, you will uphold our values while striving for excellence in all aspects of your role. Continuous learning and adaptability are key as we navigate an ever-changing world, always aiming to enhance our customers' experience through updated products, processes, and technologies.
Requirements
- Customer service
- Teamwork
- Problem-solving
- Communication
- Accountability and dependability
- Ethics and integrity
Responsibilities
- Greet customers warmly and promptly upon entry, ensuring a positive shopping experience.
- Operate cash terminal proficiently, handling transactions, issuing receipts, and processing returns and exchanges.
- Assess customer needs and provide expert advice on a wide range of department products.
- Stay updated on new products and their features through Vendor and product knowledge training sessions.
- Actively participate in achieving sales objectives set by the Branch Leadership Team.
- Stay informed about current promotions and flyer prices.
- Support cycle counts and inventory checks as directed by Management.
- Maintain floor plans to ensure a tidy and organized sales environment.
- Keep checkout work areas clean, tidy, and clutter-free.
- Adhere to policies and procedures related to loss prevention, product breakage, and health and safety regulations.
- Perform other duties as assigned by management.
- Cash register balancing, invoices matching
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
