Inside Sales - Plumbing

Plumbers Supply Co•Indianapolis, IN

1d•Onsite

About The Position

Plumbers Supply Co is a leading provider in the plumbing and heating industry, seeking an Inside Sales Associate for their Indianapolis location. The company is dedicated to enhancing operational efficiency and fostering strong customer relationships to support growth and profitability. They value exceptional customer service, proactive sales strategies, thorough product knowledge, market understanding, effective communication, and timely management of sales processes. The ideal candidate will engage with customers to drive sales and enhance satisfaction, efficiently managing sales operations, and enjoy interacting with both new and existing customers to understand their needs and provide tailored solutions.

Requirements

Minimum 2 years of experience in a sales role.
Demonstrated ability to understand and communicate product-related information and sales terms effectively.
Proficiency in Microsoft Office and experience with enterprise resource planning (ERP) systems, specifically P21.
Strong organizational skills with the ability to handle multiple tasks simultaneously.
Excellent communication skills, both verbal and written.
High school diploma or equivalent.

Nice To Haves

Strong preference for experience in inside sales or a related field.
Further education or certifications in sales, marketing, or a related field is advantageous.

Responsibilities

Deliver outstanding service by efficiently managing customer interactions and transactions, including orders, quotes, and returns.
Generate new and repeat sales by providing detailed product and technical information, and recommend alternate products based on customer needs and availability.
Monitor delivery schedules to ensure timely order fulfillment and expedite shipments as necessary to meet customer expectations.
Maintain accurate records in the P21 system, ensuring all customer and transaction data is up-to-date and complete.
Work closely with the outside sales team and other members of the distribution team to meet monthly sales quotas and achieve gross margin targets.