Inside Sales Associate - Plumbing

Dakota Supply Group•Plymouth, MN

3h•Onsite

About The Position

DSG is seeking a Plumbing Inside Sales Associate in their Plymouth, MN location. In this full-time, hourly role, work typically ranges between the hours of 8am and 5pm, Monday through Thursday and 8am and 4pm Friday. As a Plumbing Inside Sales Associate, you will be responsible for writing orders, taking calls, preparing project bids, and providing overall customer service. DSG is dedicated to building futures, starting with its employees. As an ESOP, DSG is a community of peers focused on cultivating an environment of respect, teamwork, and growth, where career paths are rich with possibilities, successes are shared, and challenges are overcome together. For more than a century, DSG has delivered true partnership and valuable solutions, empowering the future of vendors and customers for ongoing success.

Requirements

A high school diploma or equivalent
Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of plumbing products
Excellent relationship building skills
Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email)
Strong attention to detail, paired with the ability to multi-task
A knack for active listening to determine customer needs and maintain strong relationships
Superior problem solving, project management, and analytical skills
The ability to plan, prioritize and organize work effectively
The physical ability to frequently lift & load items weighing up to 60lbs

Nice To Haves

Experience in Eclipse or other ERP systems preferred

Responsibilities

Serve as a primary facilitator for customer orders
Assist customers in a professional manner with product inquiries
Write (and occasionally assist to fill) orders accurately and in a timely manner
Generate customer quotations and follow up on quotes requested
Provide trouble-shooting and technical support
Work with other sales team members to resolve customer service issues in a timely manner
Restock the counter area according to product brand and location
Monitor product inventory and cull damaged product
Maintain a clean and appealing counter display area
Identify and encourage the sale of additional products as applicable
Continue education on latest updates to products through manufacturer schools, trade shows, tech schools, vendor meetings, trainings, trade journals, etc.
Perform other duties as assigned

Benefits

Proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP)
Highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential
Competitive compensation packages based on your experience and potential
Generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances
Comprehensive benefits package, including medical, dental, and vision
Life insurance
Short- and long-term disability
Health Savings Account (HSA) with employer contribution
Various family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (DCFSA)
Multiple retirement savings opportunities, including a 401(k) with employer match
Discount on all DSG-supplied products
Paid volunteer hours in addition to PTO