Inside Sales Associate

SCP Distributors • Kennesaw, GA

2d • Onsite

About The Position

The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process. POOLCORP is the world's leading distributor of outdoor living products, with over 445 Sales Centers in 12 countries and a team with more than 6,000 dedicated employees. The company is committed to meeting the needs of its customers with pride and professionalism. POOLCORP offers a wealth of opportunities for career growth and advancement, with comprehensive training programs. As a company, POOLCORP values integrity, trust, diversity, and innovation, and strives to foster a family-oriented, hometown culture that is supported by a strong, stable, and growing business. POOLCORP is a drug-free company and Equal Opportunity Employer – By Choice, understanding, respecting, and valuing diversity while striving to be inclusive of all people. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

Requirements

• High school diploma or GED.
• The ability to move 100 pounds with a dolly.
• Strong counter "presence" and the ability to deal directly with customers for a large portion of the day.
• Strong customer-service attitude.
• Good computer skills including MS Office programs.
• Ability to work in a fast-paced environment dealing with inventory, product allocations and customer issues.
• To be 18 years of age or older to apply.

Nice To Haves

• 1+ years related inside sales experience preferred.
• Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.

Responsibilities

• Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.
• Processes, pulls and distributes customer products quickly and efficiently.
• Handles questions and complaints in a timely and professional manner.
• Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered.
• Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
• Estimates date of delivery to customer, based on knowledge of vendor’s production and delivery schedules.
• Assists in receiving, shipping, and general warehouse duties.

Benefits

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
• 401 (k) with generous company match
• 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)
• 100% employer paid Life Insurance and Long-Term Disability Insurance
• Paid Parental Leave
• Fully Funded Tuition Education Programs
• Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
• Employee Stock Purchase Plan
• Employee Discounts and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees