Inside Sales Associate I

Cummins-Wagner Co•Annapolis Junction, MD

6d•Onsite

About The Position

Inside Sales Associates are responsible for fielding customer requests (internal & external); assessing the customers’ needs and providing solutions in a timely manner; preparing customer proposals; supporting pre-order and post-order processes; building relationships with customers and principals. A successful associate will be a motivated individual with a high level of organization and technical expertise to support both internal and external customers. Essential characteristics for this position include excellent oral and written communication skills, teamwork, attention to detail, a sense of urgency, and understanding of the customer experience.

Requirements

Must be able to pass background and reference checks, as well as a drug test
1-3 years related experience preferred
Possess superior communication, analytical, and organizational skills
Exhibit goal-oriented behaviors and a customer-focused attitude
Apply extensive attention to detail to all tasks
Toggle between projects and responsibilities with ease
Demonstrate mechanical aptitude

Responsibilities

Provide support and collaboration for your assigned Outside Sales Engineer(s)
Provide technical assistance to customers on all products represented
Size and select for all products represented.
Develop cost and provide quotes
Review customer purchase orders for accuracy and required documentation
Enter customer purchase orders accurately and efficiently to ensure customer satisfaction
Enter vendor purchase orders per their method/ system accurately and efficiently
Follow-Up with your customer orders by providing ship dates and coordinating deliveries as required
Participate in product and company training to enhance job knowledge
Exploring opportunities to add value to your career accomplishments
Perform all other duties as assigned