Inside Sales Associate II
Resideo•Louisville, KY
•$15 - $26•Hybrid
About The Position
ADI Global, a rapidly growing part of the Resideo family, is seeking to expand its Sales Team. The role involves managing an assigned book of existing customer accounts, with a primary focus on building and maintaining strong, long-lasting customer relationships with ADI. The company is recognized for its leadership, innovation, and diversity.
Requirements
- Self-motivated, able to work independently without close supervision, and have a team mentality
- Strong work ethic, do what it takes to get the job done while maintaining high business ethical standards
- Sales experience in the distribution or retail/telecom industries
- Industry knowledge: CCTV, IP, AV technologies, Security, Fire
- Strong communication skills, both verbal and written
- Strong customer service, organization, and multi-tasking abilities
- Goal oriented
- Professional appearance and demeanor
- Positive can-do attitude
- Proficient in Excel, Word, PowerPoint, and Outlook
- Successful track record in exceeding sales targets
- Exhibit strong aptitude for sales and desire to sell/upsell
Responsibilities
- Drive business growth by closing sales
- Identify possible improvement opportunities
- Understand products, systems, and procedures
- Serve as the lead point of contact for all customer account management matters
- Develop trusted advisor relationships with key accounts and customer stakeholders
- Ensure the timely and successful delivery of our products according to customer needs and objectives
- Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
- Resolving complaints and preventing additional issues by improving processes
- Keeping accurate records pertaining to inventory and account notes
- Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Responsible for keeping current customers satisfied and delivering exceptional customer service on a day-to-day basis
- Maintain Existing Customers
- Manage Sales Cycle
- Provide Excellent Customer Support
- Raise Escalations
- Work with Larger Sales Organizations
- Providing support to other duties as assigned
Benefits
- Competitive base pay plus uncapped commission
- Product and leadership mentoring to ensure you are set up for success
- Major medical, dental, and vision insurance
- 401K plan with up to 7% company match
- Paid vacation, sick time, and company holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
