Inside Sales Associate I

White CapKansas City, MO
Onsite

About The Position

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Requirements

  • HS Diploma or GED strongly preferred.
  • 0-2 years of experience in area of responsibility.

Nice To Haves

  • Basic computer proficiency, including data entry, email, and order processing systems
  • Strong attention to detail with a high level of accuracy in transactional tasks
  • Clear and professional communication skills across phone, email, text, and in-person interactions
  • Ability to identify products and suggest appropriate alternatives based on customer needs
  • Understanding of and ability to follow established pricing guidelines
  • Proven reliability and ability to work collaboratively in a fast-paced, team-oriented environment

Responsibilities

  • Processes orders across multiple channels, including phone, email, text, and counter, accurately and promptly
  • Handles payments securely, including credit card, check, and cash transactions.
  • Identifies stock products and recommends comparable alternatives.
  • Maintains margin goals within established pricing guidelines.
  • Coordinates with team members to ensure service commitments are met.
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