Inside Sales Agent

iFIT•Logan, UT
•$7 - $8•Hybrid

About The Position

iFIT’s vision is to create the world's most holistic health and fitness platform, integrating all elements of health - physical fitness, mental health, nutrition and active recovery - into a seamless interactive experience. We develop proprietary software that learns and adjusts to the habits of each person as it delivers immersive content that guides them on their own individual fitness journey. We are currently seeking an ambitious pace-setter to join our team as an Inside Sales Representative hybrid in Logan, Utah. iFIT is at the forefront of the fitness revolution — the powerhouse behind NordicTrack and ProForm, dedicated to transforming lives through innovative fitness solutions. As an Inside Sales Representative, you will play a pivotal role in driving sales of our industry-leading fitness equipment. If you are a high-energy sales professional with a passion for fitness who excels at turning potential leads into loyal customers, we want to hear from you.

Requirements

  • Proven success in inside sales or a similar role, ideally within the fitness or consumer goods sectors, with a track record of meeting or exceeding sales targets.
  • Exceptional communication and interpersonal abilities with the ability to build rapport and effectively engage with customers.
  • Strong problem-solving skills and a results-driven mindset with a relentless drive to achieve and surpass goals.
  • Proficient in CRM software and sales tools such as Salesforce or HubSpot, with experience in data-driven sales strategies a plus.
  • Authorized to work in the United States without sponsorship.

Nice To Haves

  • A genuine passion for fitness and wellness and enthusiasm for NordicTrack and ProForm products.

Responsibilities

  • Maintain or exceed key performance indicators as set by your manager.
  • Convert inbound phone and chat inquiries into hardware sales across NordicTrack, ProForm, and iFIT.
  • Increase iFIT membership and warranty attachment on every hardware sale.
  • Support inbound phone, chat, or outbound campaigns as business needs require.
  • Leverage your sales expertise to identify and pursue new business opportunities, engaging with potential customers through inbound leads, cold calls, and referrals to convert them into satisfied clients.
  • Develop strong connections with customers, understand their fitness needs, provide tailored recommendations on NordicTrack and ProForm products, and ensure a seamless sales experience.
  • Guide prospects from initial contact to successful closure by demonstrating product features, handling objections, and effectively communicating the unique benefits of our fitness equipment.
  • Keep up-to-date with the latest trends in fitness and wellness as well as competitor offerings, using this knowledge to provide insightful recommendations and maintain our competitive edge.
  • Meet and exceed sales goals by monitoring performance metrics, tracking sales activities, and adapting strategies to maximize results.
  • Deliver exceptional service before, during, and after the sale, addressing any issues or follow-up needs promptly to ensure every customer feels valued and supported.
  • Work closely with Marketing and Customer Service teams, sharing insights, participating in strategy sessions, and contributing to the overall success of the company.

Benefits

  • commission
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