Inside Sales Agent (ISA)

Baird & Warner • Schaumburg, IL

5d • Hybrid

About The Position

Baird & Warner Real Estate is seeking a high-energy, results-driven Inside Sales Agent (ISA) to join their New Client Care Team (NCCT). This role is focused on building relationships and acting as the first point of contact for potential clients, bridging the gap between initial interest and a closed deal. The ISA will utilize a sophisticated tech stack to qualify leads, nurture prospects, and connect clients with field agents and mortgage partners.

Requirements

• Must possess and maintain an active Illinois Real Estate Broker License.
• Exceptional verbal and written communication skills.
• Confident phone presence and ability to build rapport quickly.
• Proficiency in G Suite is required.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to maintain discretion with sensitive client information.
• Coachability.
• Highly motivated.
• Thrive in a performance-based environment.
• Availability to work a schedule that includes some evenings and weekends.

Nice To Haves

• Familiarity with Cloze, Dialpad, Zenlist, and BombBomb is a significant plus.

Responsibilities

• Manage a consistent flow of inbound and outbound communication (calls, texts, emails, and chat).
• Utilize Cloze CRM to track, update, and prioritize lead data.
• Execute nurture campaigns with value-driven content to keep potential clients engaged.
• Use scripts and dialogues to uncover client needs, motivations, and timelines.
• Educate clients on integrated services like Key Mortgage pre-approval and title/legal services.
• Utilize Zenlist to provide real-time property data and search options.
• Secure and document high-quality appointments for field agents.
• Proactively reach out to company-generated past clients to generate new business opportunities.
• Incorporate BombBomb video messaging to personalize client experience.
• Meet and exceed daily, weekly, and monthly activity benchmarks (dials, contacts, appointments set/met, contracts, closings).
• Adhere to an "Ideal Week" schedule to maximize productivity.
• Participate in daily huddles, coaching sessions, and ongoing training.

Benefits

• $45,000 Salary plus performance-based incentives and bonuses.
• Opportunity for growth within one of Chicagoland's most respected real estate brands.
• PTO
• VTO
• 401K
• Medical Insurance
• Dental Insurance
• Vision Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed