Inside Sales Admin

P&K Stone LLC•McKinney, TX

1d•Hybrid

About The Position

The Inside Sales Coordinator is responsible for overseeing the daily coordination of the sales department. This position ensures correctly entering orders, implementing bi-annual or annual sales price increases, maintaining sales reports and coordinating accurate job information for project-related sales. The successful candidate will report to the McKinney office daily and perform job-related functions primarily from this location. Occasional travel and customer in-person calls may be necessary.

Requirements

Minimum of a high school diploma.
Strong knowledge of customer relations and sales.
Organized, detail-oriented, and able to work with a high degree of accuracy.
Effective communication and strong interpersonal skills.
Exceptional customer service skills.
Proficiency in Excel, Word, and Outlook.
Excel, Google Maps (or other mapping software), and Microsoft Teams proficiency.
Strong critical thought process.
Ability to effectively communicate in multiple formats.

Nice To Haves

Bilingual in English and Spanish is favorable.

Responsibilities

Enter order information into the company POS system.
Implement bi-annual or annual price increases in the POS system and maintain orders by local/county/state sales tax requirements.
Collect, input, and track complete and accurate job information for project-related sales.
Maintain sales reports to support the sales team and fulfill customer information requests.
Analyze customer purchasing data to optimize sales efforts and identify potential customers.
Track progress against the sales plan and forecast daily sales by location and product.
Assist the sales team by gathering necessary information to prepare quotations.
Collaborate with staff from other inter-company departments to reach or exceed sales goals.
Coordinate training and scheduling for sales staff.
Maintain supplies of sales presentation materials.
Compile, analyze, and present market information as directed by management.
Manage the Credit Application process by gathering all necessary information to approve or decline customer requests for credit accounts.
Manage incoming customer inquiries for pricing, order placement, and delivery for both non-account and account customers, with guidance from the sales team.
Accept customer-delivered orders, schedule third-party hauling, and manage dispatch.
Create a new sales order in the POS system and secure all job-specific information (necessary for liens/bonding).