Inside Sales Account Manager

Hyperion Materials & Technologies•Dublin, OH

1d•Remote

About The Position

The Inside Sales Account Manager drives revenue and profitability by prospecting new customers within the region and expanding sales among existing accounts. This is a remote U.S.-based position. To support regional customer coverage and collaboration, applicants must be located in the Mountain, Pacific, or Central time zones.

Requirements

High school diploma required
4-6 years of experience in technical sales in a manufacturing business to business environment
Or equivalent combination of education and experience
Ability to navigate a complex organization and execute across multiple functions
Self-Starter and highly motivated
Strong communication (written and verbal), interpersonal, and organizational skills
Experience with CRM and industrial business-to-business products
Proven professionalism with the ability to use discretion and sound business judgment
Proficiency with Microsoft Office: Outlook, Word, PowerPoint and Excel
High attention to detail required
Ability to work in a fast-paced environment

Nice To Haves

2-year degree preferred
Ability to speak English and Spanish fluently preferred
Experience in Microsoft Dynamics or similar system a plus

Responsibilities

Manage relationships with approximately 150 existing and potential Hyperion customers. Contacts customers via email and phone call to drive sales.
Identify opportunities to grow revenue and profitability.
Analyzes prior product sales to customers and identifies opportunities.
Collaborate with sales manager to develop a sales strategy.
Develop product knowledge to share with customers and respond to their questions.
Collaborates with segment manager on pricing, and terms. Closes the sale and follow up on payments.
Ensure customers pay in a timely manner. Make follow-up calls regarding payments.
Develops pre-call planners, writes summary reports and enters in CRM. Utilizes CRM for customer communication and follow up.
Serves as liaison between customer and field sales reps. Coordinates onsite visits or consultations with field sales when needed.
Collaborate with customer service to ensure customer orders have been entered. Responds to concerns raised by customers about delivery times and invoicing.
Follows up with customers and escalates issues internally as needed.
Follow up with customers to ensure their satisfaction with Hyperion products and services.
Achieve or exceed monthly sales quotas
Attend sales meetings to understand company strategies and provide insight.