Inside Sales Account Manager-Cable Assembly

GOGcG • Remote,

5d • $55,000 - $60,000 • Remote

About The Position

Paige, a GCG company, is currently seeking an Inside Sales Account Manager to join our Cable Assembly Account Management team! As an Inside Sales Account Manager with our Cable Assembly team, you will serve as a liaison between our customers and the company to address needs, inquiries, and issues. You’ll manage sales order processing and maintenance, responding to requests for quotes, new product coordination, measuring the division’s delivery performance, and maintaining ISO 9001 documents as needed for the Customer Service function.

Requirements

• Customer Service/Account Management experience in production or manufacturing industry required
• Strong written and verbal communications
• Demonstrated experience with Windows and MS-Office (MS-Excel, MS –Word, MS-Outlook)
• Experience using an ERP system
• Ability to manage multiple tasks effectively
• Strong organization and attention to detail

Nice To Haves

• AS degree or 3-5 years experience in customer service/account management related function preferred
• Experience in an electronics-manufacturing environment preferred

Responsibilities

• Serve as primary contact for all customer communications
• Process RFQ’s, follow to completion
• Support new product launch, coordination and management
• Communicate order status to customers in a timely manner
• Follow the RMA process
• Update customer communication log as needed
• Run reports on delivery performance, open orders, and other data as required
• Build and maintain customer relationships to increase sales
• Identify customer and market trends
• Assist other departments as needed, interacting heavily with the Customer Service team
• Complete all corporate training requirements
• Comply with ISO-9001 quality standards
• Set and track personal & business goals

Benefits

• Annual salary of $55,000 to $60,000 per year, dependent on experience
• Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need
• Robust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans
• Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs
• Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access
• Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree