Inside Rental Sales Representative

Ziegler Caterpillar • Altoona, IA

1d • $49,900 - $73,900 • Onsite

About The Position

Ziegler CAT has an opening for a motivated self-starter that is customer-driven for our Inside Rental Sales Representative position and join our Ziegler Rental Services equipment rental team. This role will partner with the sales team to grow existing customer accounts, facilitate lead generation, and qualify leads generated through proactive outbound calling on prospect customers and other indirect channels. The ideal candidate thrives in a fast-paced environment, with a winning attitude and has a passion for helping customers find the right equipment and offering solutions for their challenging applications.

Requirements

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• 2+ years of experience in sales, customer service, or equipment rental preferred.
• Effective communication and interpersonal skills.
• Strong computer knowledge and ability to learn new systems quickly.
• Proficiency in Microsoft Office and CRM systems.
• Ability to multitask and manage time effectively in a dynamic environment.
• Strong customer service and communication skills, achievement oriented, planning / organization skills, problem solving, collaborator.

Responsibilities

• Contact prospective customers through outbound calling to meet daily/weekly/monthly goals.
• Respond promptly to customer inquiries via phone, email, and online platforms.
• Complete all required sales documents including preparing, presenting, and following up on rental quotes, contracts, and certificates of insurance.
• Conduct proactive account management on assigned accounts by maintaining accurate records of customer information, leads, activities and rental transactions in CRM systems (SalesLink).
• Collaborate with outside sales representatives to support territory growth goals.
• Work with operations to coordinate equipment availability and delivery schedules.
• Build and maintain strong relationships with new and existing customers.
• Assist in resolving customer issues and ensuring satisfaction throughout the rental process.
• Stay informed about product offerings, pricing, and industry trends.
• Work within and promote company vision, mission, and values of the organization including pursuit of and continuous growth in the Ziegler Way Habits

Benefits

• Health, Dental, Vision and Life Insurance
• 15 days of PTO your first year, accrual starts day 1
• 9 paid holidays
• 401(k) plan with company contribution and match
• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
• Short-Term and Long-Term Disability Insurance, FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Education Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree