Inside Property Adjuster

Erie InsuranceEast Peoria, IL
Hybrid

About The Position

Exercises independent discretion or judgment in telephonically handling property claims within designated level of authority. The successful candidate can work anywhere in the West region Claims Branch Office and will be eligible for ERIE's hybrid work schedule. Must be willing to obtain a KY Adjuster's License.

Requirements

  • High school diploma or GED required.
  • Position requires incumbents to provide support during periods of heavy volume.
  • Willingness to pursue and complete Technical Learning Center Training required.
  • Appropriate license as required by state.
  • Valid driver’s license and good driving record preferred.

Nice To Haves

  • Bachelor’s degree preferred.
  • Previous claims experience preferred.
  • Successful completion of AIC 33 and AIC 35 preferred.

Responsibilities

  • Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage as needed and prepares estimates. Evaluates and makes recommendations regarding coverage of claims. Performs desk review of repair estimates as required.
  • Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required.
  • Documents claim files and submits final report to file for closure.
  • Identifies subrogation situations and initiates appropriate action.
  • Interacts with Agents and district sales managers on matters of mutual concern.
  • Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims.
  • Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation.
  • Participates on Catastrophe Team when required.

Benefits

  • Premier health, prescription, dental, and vision benefits for you and your dependents.
  • Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums.
  • We currently pay up to 97% of employees’ monthly premium costs.
  • Pension.
  • Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match.
  • The 401(k) is offered in addition to the pension.
  • Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development.
  • Tuition reimbursement program for higher education and industry designations.
  • Company-paid basic life insurance.
  • Short- and long-term disability insurance.
  • Orthodontic coverage for children and adults.
  • Adoption assistance.
  • Fertility and infertility coverage.
  • Well-being programs.
  • Paid volunteer hours for service to your community.
  • Dollar-for-dollar matching of your charitable gifts each year.
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