Inside Property Adjuster

Allstate

About The Position

Responsible for investigating and confirming the facts of loss for complex Homeowners Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. This role provides guidance to junior employees.

Requirements

Homeowners Claims
Property Claims
Xactimate (Estimating Software)
Possess authorization to work in the United States
Individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.
Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.

Nice To Haves

Applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.

Responsibilities

Identifies complex customer needs and works to meet those needs using appropriate customer service skills
Determines subrogation or fraud potential and how to handle
Demonstrates advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
Handles investigation regarding all aspects of complex Homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion and independence within increased level of authority
Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Litigation, Large Loss, Water Mitigation, Desk Review)
For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
Recognizes and identifies key components of residential construction and repair, including structural integrity and home systems