Inside Production Underwriter - Hybrid

Selective Insurance Company of America•Indianapolis, IN

1d•Hybrid

About The Position

At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Requirements

Demonstrate proficiency in usage of all supplied desktop tools, including the automated underwriting and email systems.
Ability to effectively communicate with internal and external customers/peers.
Ability to adapt to change as the company moves forward in its strategic vision.
Must have valid state-issued driver’s license in good standing.

Nice To Haves

College degree preferred.
3-5 years of commercial underwriting experience preferred.

Responsibilities

Underwrite and process assigned renewal policies, which includes applying knowledge of coverage forms, rating plans and guidelines in the selection and pricing of individual risks, change requests, and open communication with internal and external customers.
Ensure adequate pricing of individual risks through proper classification, Knowledge Management/Predictive Modeling, accuracy of information and adherence to company underwriting standards and philosophy.
Refer all outside authority level to the appropriate level.
Answer incoming calls from agents responding to inquiries on coverage and making adjustments to policy information based upon prescribed authority.
Conduct outbound calls and follow-up work to agents required to close out inquiry/transaction.
Work within specific authority level to quote, accept, decline, modify and renew risks within territorial assignment in accordance with accepted underwriting guidelines.
Work in collaboration with Agents, AMS, team members and other departments to grow and maintain a profitable book of business.
Provide guidance to internal and external customers regarding various underwriting information.
Effectively communicate underwriting decisions and appetite to internal and external customers.
Reinforce the ease of doing business with Selective by meeting or exceeding customers’ expectations and service quality on a consistent basis.
Develop and maintain effective working relationships with the following: internal and external customers, manager, peers, and agents.
Communicate openly and in a timely fashion.
Participate in the development of individual and team goals and work diligently to achieve them.
Support all team decisions.
Monitor premium retention with the use of electronic reporting tools.
Increase renewal premium by cross-selling additional coverage, products, or services.
May provide CLAS coverage and system training to both internal & external customers.
May provide line of business or product expertise to the department.
Participate in training less experienced underwriters.
Develops knowledge of industry information, products, and competitors.