Inside Dealer Sales & Customer Service Representative
About The Position
Central Woodwork is seeking a motivated, resourceful, and customer-focused Inside Dealer Sales Representative to join our growing team. As a distributor of construction materials and shelf products, Central Woodwork proudly serves customers throughout Tennessee, Kentucky, Alabama, and parts of Georgia. Our Inside Dealer Sales team has built a strong reputation within the industry, and we are looking for a professional who is passionate about building customer relationships, identifying sales opportunities, and delivering exceptional service. This is an excellent opportunity to join a collaborative company culture where every team member plays an important role in the success of the organization. The position offers a dynamic work environment and opportunities for professional growth.
Requirements
- Strong computer skills.
- Excellent communication and interpersonal skills.
- Ability to build and maintain positive customer relationships.
- Strong attention to detail and organizational skills.
- Ability to work effectively in a collaborative, team-oriented environment.
Nice To Haves
- Millwork experience preferred.
- Customer service experience preferred.
Responsibilities
- Build and maintain strong relationships with existing and prospective customers through effective communication and exceptional service.
- Communicate with customers by phone and email to promote and sell Central Woodwork products.
- Proactively identify and pursue sales opportunities to meet and exceed established sales goals.
- Develop a thorough understanding of Central Woodwork’s product offerings to provide knowledgeable recommendations and solutions to customers.
- Prepare and process customer quotes and orders accurately and efficiently.
- Help ensure timely product delivery while following established company policies and procedures.
- Respond to customer inquiries, concerns, and issues in a timely and professional manner, with a focus on prompt resolution and customer satisfaction.
- Stay informed about industry trends, competitor offerings, and market conditions to identify potential opportunities and challenges.
Benefits
- Competitive medical, dental, and vision insurance
- Traditional and Roth 401(k) plans with company match
- Life insurance
- Short-term and long-term disability coverage
- Paid time off
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
