Inside Counter Sales

Builders FirstSource•Fairbanks, AK

1d•Hybrid

About The Position

Spenard Builders Supply is Alaska's choice for building materials and home improvements. Statewide, we service the needs of a variety of customers including residential and commercial builders, specialty contractors, government and other institutions, and especially do-it-yourselfers. Today, Spenard Builders Supply is owned by Builders FirstSource, the largest supplier of building products, prefabricated components, and value-added services to the residential construction market in the U.S. We provide customers an integrated homebuilding solution, offering manufacturing, supply, delivery and installation for a full range of structural and related building products.

Requirements

Minimum education required: High School Diploma
Minimum experience required: 1-2 years in building material industry with extensive knowledge of product and application.

Responsibilities

Represents the company during the sales process by collecting customer product needs and design specifications over the phone or in person, and acting as liaison between purchasing, inside technical/design staff, production staff and customer.
Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups.
Initiates telephone calls to customers to generate sales to achieve a projected sales goal.
Actively engages in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs and develops knowledge of residential, rural, industrial, and commercial construction.
Generates sales opportunities through research on client needs, industry competition and learning the features and benefits of company products.
Provides accurate and complete material take offs of single/multiple family home projects.
Provides technical assistance to drafting and engineering as required.
Analyze and size various lumber products using appropriate software.
Coordinates purchase and delivery of special products. Obtains information on pricing specifications, uses and an availability.
Codes and inputs customer orders, pricing information and additional data into the computer system.
Creates accurate and complete invoices, work orders, and sales tickets.
Maintains stock levels on the sales floor and in the stockroom.
Operates and balances cash register daily.
Research credits, returns, and late payments as needed.
Works with outside sales representatives to ensure customer satisfaction.
Understands and observes all safety procedures and practices to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.