Inside Counter Sales
Builders FirstSource•Palmer, AK
•Hybrid
About The Position
Provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge.
Requirements
- High school diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experience.
Responsibilities
- Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.
- Actively engages in selling company products/services and related items.
- Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).
- Enters orders into system and schedules delivery of products.
- Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.
- Participates in coordinating and conducting customer workshops.
- Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.
- Assists with store housekeeping, signage, stocking, inventory control, and other related activities.
- Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
