Inside Channel Account Manager - Owl Labs

MarketStarMarketStar SLC, UT
$50,000 - $65,000Hybrid

About The Position

MarketStar is seeking an Inside Channel Account Manager to manage and grow a portfolio of Owl Labs channel partners through primarily remote engagement. This role focuses on increasing partner productivity, pipeline generation, and revenue contribution by establishing a consistent cadence, structured enablement, and strong execution. The role emphasizes scale, structure, and repeatability across a broad partner base. We are looking for a strong channel seller, a builder, problem-solver, and self-starter who wants to make a meaningful impact. They will bring innovation, integrity, accountability, and a willingness to roll up their sleeves to move the business forward. The Owl Labs team values curiosity, hustle, adaptability, and a willingness to do the work, drive strategy, solve customer problems, support teammates, or find smarter ways to grow. Success at Owl Labs comes from leading like an owner and creating measurable impact.

Requirements

  • Proven experience in channel sales, inside sales, or partner management, with the ability to influence indirect revenue, drive partner activity, and create measurable business impact.
  • A builder mentality with a proactive, self-starting, and solutions-oriented approach to problem-solving, execution, and continuous improvement.
  • Strong ownership, accountability, and operational discipline, with the ability to manage multiple partners and priorities with urgency, follow-through, and attention to detail.
  • Grounded, resilient, and collaborative communication skills, with a preference for substance, preparation, candid communication, and thoughtful solutions over buzzwords or theatrics.
  • Experience working cross-functionally across sales, marketing, operations, distribution, and field teams in support of shared business goals.
  • Comfort using CRM and modern tools, including AI, to track pipeline, support forecasting and reporting, and improve prioritization and efficiency.
  • Knowledge of reseller and distribution sales models is required.

Nice To Haves

  • Curiosity, hustle, adaptability, and a willingness to do the work, drive strategy, solve customer problems, support teammates, or find smarter ways to grow.
  • UC, AV, SaaS, or hardware sales experience is a plus.

Responsibilities

  • Manage and grow a defined portfolio of reseller and distribution partners through primarily remote engagement.
  • Drive partner accountability to pipeline, revenue, engagement, and Owl Labs priorities through consistent cadence and follow-through.
  • Influence partners to prioritize Owl Labs within their seller motions and reinforce the company’s value proposition and use cases.
  • Segment partners by performance, potential, and engagement, and build targeted action plans for high-potential, underperforming, and inactive accounts.
  • Support the onboarding, activation, and ongoing productivity of new and existing partners.
  • Deliver virtual enablement sessions on products, programs, and sales motions, and translate initiatives into clear, actionable partner guidance.
  • Support partner-led opportunities through qualification, positioning, progression, and consistent execution of sales plays and partner programs.
  • Conduct regular partner check-ins and business reviews to maintain engagement, identify gaps early, and turn them into action plans.
  • Maintain accurate CRM records for activity, pipeline, forecasting, and reporting, using data to identify trends and growth opportunities.
  • Work cross-functionally with marketing, distribution, field, and other internal teams to improve outcomes and drive scalable, repeatable execution across the partner base.

Benefits

  • Structured learning and career development programs
  • Mental health program
  • Generous Paid Time Off policy
  • Paid medical leave
  • Child/Dependent care reimbursement
  • Education reimbursement
  • 401k match, hardship loan program, access to financial wellness advisor
  • Comprehensive healthcare coverage including medical, dental, and vision
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