Inside Account Mgr

Zebra Technologies CorporationChicago, IL
Onsite

About The Position

Inside Account Managers (IAMs) are responsible for named customer accounts and quota owners. IAMs are responsible for prospecting, managing the end-to-end sales cycle and closing business. This is an office-based role, including dedicated engagement with customers via phone, email, or other virtual channels, to manage customer accounts and relationships across customer personas.

Requirements

  • Bachelor’s degree in related field or equivalent experience.
  • 2+ years of direct sales experience.
  • Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software.
  • Proven ability to meet and exceed sales targets.
  • Business acumen and deep understanding of business sales processes; requires basic technical product knowledge.
  • Strong communication skills, self-starter with strong work ethic.
  • Resilient when faced with challenges.
  • Disciplined, coachable, with high emotional intelligence.

Responsibilities

  • Manages a target account list of customers across a vertical and/or territories, with focus on driving sales across Zebra product portfolio.
  • Accountable for the end-to-end sales cycle from prospecting, qualifying, and closing business to achieve sales quota.
  • Establishes and maintains strong relationships with key decision-makers and personas within client organizations.
  • Leverages Zebra Sales Plays to proposition Zebra products and solutions, working with the right personas to support customer outcomes.
  • Develop and maintain a pipeline of prospective clients and opportunities, using CRM tools to track activity and manage sales forecasts.
  • Leverage CRM tools and data insights to inform sales activities and management reporting.
  • Proactively share best practices with colleagues within Regional Hub and seek out opportunities to share learning/successes, contributing to a collaborative sales environment.
  • Work closely with Regional Sales, Sales Enablement, Marketing, Product, and broader crossfunctional teams to align sales efforts.
  • Share insights and feedback with team members to improve sales strategies and processes (inc. Sales Plays).
  • Stay informed about industry trends, competitive landscape, and product developments.
  • Continuously update knowledge on company products and services to effectively address customer needs.
  • Implement feedback and coaching to improve sales techniques and outcomes.

Benefits

  • healthcare
  • wellness
  • inclusion networks
  • continued learning and development offerings
  • community service days
  • traditional insurances
  • compensation
  • parental leave
  • employee assistance program
  • paid time off
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