Inside Account Manager - Federal Sales
About The Position
Connection, a Fortune 1000 Global Technology Solutions Provider, is adding to our passionate sales team serving the IT needs of Federal Agencies and the US Military. With more than 25 years of service to the Federal Government, Connection is the proven, premier partner for procuring mission-critical IT solutions across the country with technology that enhances growth, elevates productivity, and empowers innovation. The Inside Account Manager for Federal Sales is an opportunity exercise your sales skills with your own customers and also support members of the sales team with day-to-day activities and customer requests. The Inside Account Manager is an integral member of the sales team and assists in sales growth and account retention. If you want to join our culture of integrity, teamwork, and mutual success, we would love to speak with you!
Requirements
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
- A strong drive to succeed
- Ability to proactively find business opportunities within existing customer base
- An understanding that in business the word no only means "not yet"
- World-class customer service
- The desire to build, grow and forge lasting relationships with your customers
- Ability to manage multiple priorities
- Superb communication skills
- Proficiency with computer programs
- Organized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines
- Associate’s degree required
- Prior sales experience strongly preferred
- Strong ability to build relationships and foster account growth
- Must be able to work independently to develop sales opportunities
Nice To Haves
- Bachelor's degree in Business Administration or Technology preferred
Responsibilities
- Cold call and prospect customers within a specified set of accounts within Department of Defense (DOD) and civilian Federal agencies, to forge relationships and uncover opportunities to grow and maintain your book of business.
- Meet or exceed daily call and talk time targets with customers.
- Present key selling points, features, and benefits of technology products and services while focusing on the customer's needs and expectations.
- Provide superior customer service to customers during the order fulfillment process.
- Engage internal and external resources, including technology partners, to develop IT solutions to meet customer needs.
- Listen attentively and respond effectively to customers to meet their needs and address concerns.
- Engage appropriate company resources to provide appropriate pricing for customers while maintaining maximum profit margin and ensure accuracy of information based on proposed solution.
- Demonstrate skillful negotiation with customers and key stakeholders across organizations.
- Successfully overcome customer's objections and close sales.
- Attend internal and external training to keep apprised of the most up to date and state of the art technology solutions.
- Act as a support resource for day-to-day transactions to allow the Account Manager the time and opportunity to expand their business.
- Minimizes problem order situations by proactively following up on open orders and customer service issues for resolution.
- Prepare quotes and RFPs.
- Independently plan and organize your daily work schedule and activities.
Benefits
- Comprehensive training program - we invest heavily in the success of our Inside Account Managers
- Ongoing training to keep up to date on the ever-changing tech world
- Guaranteed base salary + UNCAPPED commissions
- Partner product specialists to help you close sales
- Generous paid vacation, medical, dental and vision benefits
- Tuition Reimbursement and 401k with matching
- Free therapy visits, mental health coaching and tools, and meditation resources.
- A generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
