Insert & Digital Print Operator

Forum Communications Company • Fargo, ND

3d • Onsite

About The Position

Forum Communications Printing, with locations in North Dakota, South Dakota, and Minnesota, addresses commercial printing and mailing needs with high-quality print and mail solutions. Services include magazine, catalog, book, and tradeshow printing, brochures, direct mailers, postcards, variable data printing, statements, glossy inserts, annual reports, fulfillment, first class mail pick-up, and print & digital publications. Forum Communications Printing is part of Forum Communications Company, a 5th-generation, family-owned, Upper Midwest media company. This role is responsible for setting up, operating, and troubleshooting inserter machines ensuring the accuracy and quality of the produced output, while meeting project deadlines. The role also assists in operating color and grayscale production laser printers to include computer operations, preparation, set-up, processing, output, and quality control.

Requirements

• High school degree or equivalent.
• Comfortable navigating standard computer operating systems, managing electronic files, and quickly learning proprietary print/mail management software.
• Ability to read and interpret safety rules, operating and maintenance instructions, and standard procedure manuals.
• Excellent organizational skills with strong attention to detail when logging output, managing inventory, and following job specs.
• Ability to communicate effectively and professionally with customers, team members, and supervisors.
• Strong self-starter who can work independently with minimal supervision while meeting high quality standards.

Nice To Haves

• Prior experience operating digital production printers, mail insertion equipment, or pallet jacks is a plus.
• Comfortable troubleshooting basic machinery.

Responsibilities

• Set up and run high-speed mail inserters efficiently and accurately according to custom job specifications.
• Prepare and process customer-provided electronic files for output on high-volume digital laser printers.
• Monitor printer settings, maintain print quality, and perform routine equipment adjustments across all digital laser print functions.
• Safely operate manual and electric pallet jacks to maneuver pallets, cages, and bulk print materials throughout the facility.
• Track and manage levels of envelopes, paper stock, and mailing supplies while logging and auditing postage expenses accurately.
• Sort and route completed mail pieces through the facility in compliance with specific job orders and distribution workflows.
• Maintain clear and accurate daily production log sheets, tracking output metrics and job completion times.
• Learn and stay updated on USPS and commercial mail regulations (training provided), adapting operational processes to meet evolving standards.
• Maintain a clean, organized, and safe working environment while demonstrating consistent, punctual attendance.

Benefits

• Health, dental, and vision packages
• Paid maternity and parental leave
• Company-paid short-term disability and life insurance
• Additional options for critical illness, accident, and hospital indemnity coverage
• Retirement benefits with company match
• Generous PTO and paid volunteer hours

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED