Inpatient Care Manager - MSW

Lehigh Valley Health NetworkAllentown, PA
Onsite

About The Position

The Inpatient Care Manager-MSW applies expertise to coordinate comprehensive care for a designated patient population across the continuum of care. This role involves assessing, planning, implementing, and evaluating individualized care plans while ensuring safe and timely discharge planning. The Inpatient Care Manager - MSW serves as a clinician, care manager, and educator, collaborating with the interdisciplinary team to achieve high-quality, cost-effective outcomes. Additionally, the individual actively manages resources to minimize unnecessary utilization and supports performance improvement initiatives to enhance patient care and system efficiency.

Requirements

  • Master’s Degree in Social Work.
  • Less than 1 year experience In an MSW internship program.
  • Ability to incorporate strategies for interacting with persons from diverse backgrounds.
  • Ability to set priorities to coordinate care plans efficiently
  • Knowledge of computer applications and analytical tools.
  • Proven leadership skills.
  • Colleague's working in the state of New Jersey only, are required to hold one of the following licenses upon hire: LSW or LCSW.

Nice To Haves

  • Familiar with EHRs: EPIC.
  • ACM - Accredited Case Manager - American Case Management Association within 3 Years or
  • CCM - Certified Case Manager - Commission for Case Manager Certification within 3 Years

Responsibilities

  • Conducts comprehensive assessments at the patient entry to determine anticipated length of stay, discharge needs, and resources; develops and implements individualized plans of care and transition plans in collaboration with the multidisciplinary team.
  • Coordinates safe and timely discharge planning, including securing post-acute authorizations, arranging transportation, homecare, and facility placements, and facilitating transfers when needed.
  • Monitors and manages patient progress through daily review, participating in multidisciplinary rounds, initiative-taking identification and resolution of barriers to discharge.
  • Advocates for patients and families, addresses clinical, educational, and psychosocial needs while ensuring their preferences are reflected throughout the care continuum.
  • Collaborates with multidisciplinary healthcare teams and provides the patient and/or family in the development and implementation of plans. Coordinates team and/or family conferences when necessary to facilitate patient’s care progression. Refers patient/significant other to community-based services/resources to meet patient’s continuum of care needs.
  • Develops and maintains knowledge of Medicare, Medicaid, and key payer benefits and reimbursement methodologies.
  • Assists patients/families with self-management through education via in person visits, telephonic and electronic engagement and encourages and supports patient adherence to their discharge care plans.
  • Communicates effectively with physicians, patients, families, and team members to facilitate referrals, authorizations, and resolution of medical necessity issues and coordination of transition and discharge planning.
  • When necessary, initiates medical assistance application in a timely manner, as needed, or ensure medical assistance application has been initiated by identified external agencies, as needed. Follows up with identified external service regarding application.
  • Maintains current knowledge of Medicare, Medicaid, and other payer systems, including benefits, reimbursement methodologies, and conditions of participation.
  • Delivers required regulatory notices, within established times (as applicable to facility).
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