Inpatient Care Coordinator, NICU

Ann & Robert H. Lurie Children's Hospital of Chicago • Chicago, IL

2d • $83,200 - $137,280 • Onsite

About The Position

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Requirements

• A BSN degree from an accredited School of Nursing is required.
• Current licensure as a registered professional nurse in the State of Illinois is required.
• Minimum of 3 years relevant clinical experience, preferably in case management.
• The ability to effectively communicate with patients/families, physicians, hospital staff, social agencies, school personnel and community resources.
• Excellent organizational skills, including ability to effectively manage multiple competing responsibilities.
• Previous successful experience in new program development, coordination, and marketing.
• High level of initiative and autonomy.
• Proficient in a variety of computer programs, including Word, Excel, and PowerPoint and working knowledge of EPIC.

Nice To Haves

• A master’s degree from an accredited school of nursing is preferred.

Responsibilities

• Provides expert care coordination, education, consultation and advocacy.
• Works with physicians, surgeons, consulting services, and hospital personnel to develop an organized care plan for patients who have been identified to participate in the program.
• Acts as the primary resource for care coordination for families.
• Completes assessments, identifies goals and objectives for performance improvements in order to provide the best patient care, optimum customer service and improve overall satisfaction.
• Coordinates the specific program activities for the patient population.
• Works collaboratively with the clinical case manager, social work, outside agencies and families to coordinate care of the complex patient.
• Transitions the patient from the inpatient to the outpatient setting.
• Supporting patient education for the clinical diagnosis as well as educating families on community resources which are available.
• Coordinates a patient hand-off to the Lurie Children’s Coordinated Care Entity when appropriate.
• Documents all team, physician and patient/family communication and concerns pertaining to coordination of care and services in the medical record.
• Communicates essential information to patients, families, and members of the care team.
• Maintains a clinical database to develop and track key performance indicators.
• Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
• Other job functions as assigned.

Benefits

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Employer contribution toward Health Savings Account
• Flexible Spending Accounts
• Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
• 403(b) with a 5% employer match
• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children’s facilities
• Discount purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level