Innovation Systems Manager

Texas A&M • College Station, TX

9d

About The Position

The Innovation Systems Manager serves as the technical lead for data systems, integrations, reporting, and automation needs for Texas A&M Innovation. The role works independently and leads others in supporting licensing, new ventures, strategic partnerships, sponsorships, industry engagement, and impact reporting. Its primary focus is enterprise platform administration, data engineering, and business intelligence, while also identifying ways to combine reliable enterprise operations with AI-enabled development and automation to reduce manual work and streamline workflows.

The manager administers technology transfer and related enterprise systems; oversees data migrations, integrations, governance, and security; develops internal tools and AI-enabled automations; and builds data pipelines, dashboards, and reports. The role also supports compliance reporting, provides system training and troubleshooting, documents technical work, and provides leadership and technical direction to staff and students supporting data systems and reporting.

Requirements

• Bachelor's degree in an applicable field, or an equivalent combination of education and experience.
• Five years of related experience in software development, database administration, systems integration, business intelligence, or enterprise application support.
• Experience designing or implementing automation solutions, such as workflow tools, RPA, or AI-assisted classification or routing.
• Strong experience with relational databases, SQL, data validation, reporting tools, and system integrations.
• Experience developing dashboards in Power BI, Tableau, BOBJ, or similar business intelligence platforms for executive audiences, KPI monitoring, and operational performance tracking.
• Experience integrating enterprise systems such as Salesforce, HubSpot, Workday, Huron, or Kuali via APIs or SFTP.
• Knowledge of project coordination, technical documentation, troubleshooting, and system support in a complex organizational environment.
• Excellent written communication, analytical, interpersonal, and organizational skills.
• Working fluency with modern AI-assisted development tools and experience using them to build practical scripts, automations, or small applications in a professional setting.
• Knowledge of database administration, system implementation, data integration, reporting architecture, and data quality management in multi-platform environments.
• Ability to design end-to-end data architectures that support reliable KPI and impact reporting.
• Knowledge of technical standards, security practices, backup and recovery procedures, data governance principles, and appropriate handling of sensitive information.
• Strong project management, mentoring, problem-solving, vendor coordination, and quality assurance skills.
• Ability to make sound build-or-buy decisions about software products and tools.
• Ability to explain complex technical concepts clearly to non-technical users, including licensing professionals, administrators, and faculty researchers.
• Ability to identify process improvement opportunities and develop practical, scalable technical solutions for innovation and commercialization operations.
• Ability to multitask and work cooperatively with others.
• Must be a U.S. citizen or legal permanent resident.
• Applicants are subject to a criminal history investigation; employment is contingent on verification of credentials and other required information, including completion of the criminal history check.

Nice To Haves

• Advanced degree in computer science, information systems, data analytics, or a related field.
• Experience integrating LLM APIs into production workflows.
• Experience building and deploying web applications.
• Experience with Wellspring Sophia, Inteum, or similar intellectual property or technology transfer management systems.
• Experience in higher education, research administration, technology transfer, or commercialization operations.
• Familiarity with TX-RAMP or FedRAMP compliance standards and security protocols.
• Familiarity with iEdison reporting requirements and AUTM survey reporting.
• Two years of experience managing the work of and leading other staff and/or students.

Responsibilities

• Administer Wellspring Sophia/Evolve and related technology transfer systems, including configuration, custom fields, user roles, permissions, and workflows.
• Lead migrations from legacy systems, spreadsheets, and databases, including data mapping, cleansing, validation, and quality review.
• Design, build, and maintain integrations between Wellspring and institutional systems using APIs, webhooks, and modern integration tools.
• Support CRM designs and data structures for partnerships, sponsorships, paid engagements, investor relationships, inquiries, and follow-up activity, and integrate them with the technology transfer platform.
• Coordinate database maintenance, upgrades, testing, performance monitoring, issue resolution, backup support, and recovery planning.
• Ensure appropriate data governance, security, access controls, and usage practices for sensitive information in alignment with TAMUS security standards.
• Identify manual workflows and develop software with AI-assisted development tools to improve efficiency.
• Design and implement internal scripts, integrations, small web applications, and AI-powered automations that measurably reduce manual work.
• Embed LLM capabilities in office workflows using TAMUS-approved enterprise AI services.
• Evaluate build-versus-buy options and make recommendations with the Director of Operations and other stakeholders.
• Instrument tools and automation so their impact can be measured and reported.
• Develop and maintain automated data pipelines and reporting structures for dashboards, executive reporting, commercialization metrics, and portfolio analysis.
• Build, maintain, and validate business intelligence dashboards and reports covering disclosures, agreements, licensing activity, compliance deadlines, financial performance, and other impact and KPI metrics.
• Oversee federal, state, private, and institutional compliance reporting, including invention reporting obligations and deadlines in iEdison and information for external reporting and benchmarking such as AUTM surveys.
• Provide technical training, user support, troubleshooting, and documentation for staff, administrators, and researchers.
• Document tools, scripts, integrations, and automations to support durable and transferable work.
• Prepare project status updates, problem summaries, progress reports, and other documentation for management and stakeholders.
• Provide leadership and technical direction to staff and students supporting Texas A&M Innovation data systems and reporting.
• Perform other duties as assigned.

Benefits

• Competitive health benefits.
• Paid vacation, sick leave, and holidays.
• Defined benefit retirement plan with an employer contribution through the Teachers Retirement System of Texas (TRS).
• If applicable, a defined contribution retirement plan with an employer contribution through an approved ORP vendor.
• Additional voluntary tax-deferred annuity options.
• Tuition assistance.
• Wellness programs to promote work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level