Innovation Program Manager IV
About The Position
Manages enterprise innovation programs and strategic initiatives of varying complexity, leading planning, execution, stakeholder engagement, and cross-functional implementation across the organization. Oversees programs that empower employees, clinicians, and operational teams to identify opportunities, develop solutions, and advance ideas from concept to implementation and scale. Serves as a catalyst for innovation by guiding multidisciplinary teams through problem definition, business case development, validation, testing, and implementation planning while fostering a culture of curiosity, experimentation, and continuous improvement. Develops and manages program operations, participant experiences, communications, events, evaluation frameworks, and performance metrics to maximize program effectiveness and organizational engagement. Establishes repeatable processes, tools, and governance structures that expand the impact of innovation efforts across the health system. Partners with leaders, clinicians, operational teams, and subject matter experts to translate ideas into actionable solutions that improve care delivery, workforce experience, operational performance, and patient outcomes while advancing strategic priorities and strengthening the organization's reputation for innovation.
Requirements
- Bachelor's degree in Business Administration or related field, or equivalent experience.
- 8 years recent relevant experience.
- Knowledge and understanding of strategic planning, including group facilitation and plan development.
- Knowledge and understanding of business plan development, including qualitative and quantitative research and analysis.
- Well-developed communication and interpersonal skills.
- Ability to interact with a wide variety of internal and external customers, including patients, physicians, payors.
Nice To Haves
- Experience supporting innovation challenges, hackathons, incubators, accelerators, venture programs, or transformation initiatives.
- Healthcare innovation, digital health, quality improvement, or strategy experience.
- Knowledge of human-centered design, design thinking, innovation frameworks, or change management methodologies.
- Experience coaching teams on business case development, pitch preparation, implementation planning, and stakeholder engagement.
- Familiarity with AI tools and emerging technologies, including practical applications in healthcare and operations.
- Experience using Smartsheet, Microsoft Planner, or similar program management platforms.
- Financial acumen: budgeting, forecasting, and ROI modeling for new initiatives
- Experimentation & evaluation design (A/B testing, pilot design, basic statistical analysis)
- Healthcare data/regulatory fluency (HIPAA, working with clinical/operational datasets)
- Proficiency in facilitation and design tools (Miro, FigJam) for structured working sessions
- Advanced presentation development (PowerPoint) and executive-level data storytelling
Responsibilities
- Manages enterprise innovation programs and strategic initiatives of varying complexity, leading planning, execution, stakeholder engagement, and cross-functional implementation across the organization.
- Oversees programs that empower employees, clinicians, and operational teams to identify opportunities, develop solutions, and advance ideas from concept to implementation and scale.
- Serves as a catalyst for innovation by guiding multidisciplinary teams through problem definition, business case development, validation, testing, and implementation planning while fostering a culture of curiosity, experimentation, and continuous improvement.
- Develops and manages program operations, participant experiences, communications, events, evaluation frameworks, and performance metrics to maximize program effectiveness and organizational engagement.
- Establishes repeatable processes, tools, and governance structures that expand the impact of innovation efforts across the health system.
- Partners with leaders, clinicians, operational teams, and subject matter experts to translate ideas into actionable solutions that improve care delivery, workforce experience, operational performance, and patient outcomes while advancing strategic priorities and strengthening the organization's reputation for innovation.
Benefits
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Principal
