Innovation Product Designer

Brown Brothers Harriman • Boston, MA

21h • $100,000 - $155,000

About The Position

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. About Us We are on a mission to rebuild how financial services firms create, manage, and execute their data integrations and transformations. Today that process stretches across multiple teams, tools, and handoffs - slow to build, expensive to maintain, and nearly impossible to change. We collapse it into a single AI-native platform that business users can operate without writing a ticket, while engineering teams retain the governance and security controls they require. We're growing our founding team now. About the Role As our Innovation Product Designer, you'll join as an early design hire and own end-to-end design across the platform. You'll work directly alongside the Head of Design to shape how financial services users interact with data integrations and transformations - designing interfaces that make complex workflows feel approachable and building the visual trust that enterprise customers require. This is a hands-on role with real ownership. You'll take features from discovery through high-fidelity Figma deliverables to implementation support - running your own user research, contributing to the design system, and collaborating directly with engineers on what ships. Financial services users are experienced, detail-oriented, and skeptical of tools that look good but don't work. The bar for craft is high.

Requirements

• 5+ years professional product design
• Has designed features end-to-end for web applications in production
• Portfolio (Required)
• Must demonstrate end-to-end design for complex web applications
• B2B, data-heavy, or workflow products are the highest signal - consumer-only portfolios are a weak fit
• Must show both interaction design quality and visual design craft
• Expert Figma proficiency - components, variables, auto-layout, prototyping; produces high-fidelity, handoff-ready deliverables independently
• Strong interaction design - thinks in flows, states, and edge cases
• Strong visual design sensibility - typography, spacing, color, and information hierarchy
• User research skills - can plan and run usability tests and user interviews independently
• Technical fluency - can communicate with engineers about implementation details and flag constraints early

Nice To Haves

• Financial services, fintech, or data platform design background
• Experience designing data visualization, dashboards, or analytics interfaces
• AI or ML product design experience - familiarity with streaming interfaces, confidence indicators, and human-AI interaction patterns
• Ability to prototype in code (HTML/CSS, Angular, or similar)
• Experience with motion and interaction design for complex state transitions
• Startup experience as an early or founding designer

Responsibilities

• Own end-to-end design for product features - research and ideation through high-fidelity design and implementation support
• Design intuitive interfaces for integration configuration, transformation building, workflow monitoring, and results exploration
• Create clear UX for communicating AI outputs - confidence levels, transformation previews, and error states that help users build appropriate trust in AI-generated results
• A fierce defender of user needs and the jobs to be done, all while making high-judgment UX tradeoffs - especially around AI interaction patterns, information density, and user types.
• Contribute to and maintain the design system in Figma — components, tokens, and patterns
• Design interaction patterns for AI-assisted transformation building - streaming outputs, accept/reject/edit flows, and progressive disclosure of complex results
• Handle the unique challenge of designing for non-deterministic AI outputs - where the same input may produce different results each time
• Design feedback mechanisms that capture user corrections and improve AI quality over time
• Design for complex, data-dense environments - integration configuration screens, transformation preview panes, execution monitoring dashboards, and audit log views
• Balance information density with clarity - our users need depth, but the interface should never feel overwhelming
• Plan and conduct usability tests and user interviews with financial services personas; synthesize findings into design decisions
• Work directly with engineers and the Technical Product Manager to ensure design quality through to production
• Flag technical feasibility issues early in the design process; prototype in code when needed

Benefits

• Market-rate salary and comprehensive benefits
• Equity is available for select roles
• Poland-based team members receive private healthcare (Medicover or Luxmed), Multisport card, home office setup budget, and professional development budget
• Competitive package
• long-term savings
• income protection
• professional development opportunities
• time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed