Innovation Manager, Applied AI

Greenberg Traurig•Atlanta, GA

1d•Onsite

About The Position

Greenberg Traurig (GT), a global law firm, is seeking an Innovation Manager, Applied AI to join its Innovation Team. This role is crucial in advancing the firm's use of generative AI and emerging legal technologies to enhance legal work delivery. The manager will collaborate with attorneys, innovation leadership, and business professionals to drive adoption, improve workflows, and ensure AI tools are integrated into daily legal practice. This position acts as a bridge between legal practice and technology, using legal training and experience to engage attorneys, identify adoption barriers, and develop tailored strategies for effective AI tool utilization. The role emphasizes clear communication, pragmatic problem-solving, and direct attorney interaction through various support methods.

Requirements

Demonstrated interest in emerging technologies, particularly generative AI, and their application in legal or professional services.
Strong interpersonal and communication skills, with the ability to build credibility and trust with attorneys and business professionals.
Ability to translate complex concepts into clear, practical guidance for diverse audiences.
Excellent organizational skills and attention to detail.
Comfortable working in a fast-paced environment with evolving priorities.
Proactive, solutions-oriented mindset with a focus on adoption and continuous improvement.
Ability to work independently while collaborating effectively across teams.
Professional judgment and discretion when handling sensitive or confidential information.
Strong presentation and facilitation skills, with the ability to effectively communicate with both legal and executive audiences in a variety of settings, including informal discussions, whiteboard sessions, presentations, and live demonstrations.
Advanced graduate degree required; JD preferred.
Relevant legal experience in a law firm or corporate legal environment preferred.
Approximately 3+ years of professional experience, ideally involving legal practice support, innovation, knowledge management, or client-facing roles.
Experience supporting attorneys, clients, or internal stakeholders through change, training, or process improvement initiatives.
Technology Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
Comfort using collaboration, knowledge management, and workflow tools (e.g., SharePoint, HighQ, or similar platforms).
Ability to quickly learn and effectively use new legal technology and AI-enabled tools.
Familiarity with automation or reporting tools is a plus but not required.

Responsibilities

Partners with attorneys, practice groups, and innovation stakeholders to identify high-impact opportunities for applying generative AI and legal technology within existing workflows.
Supports the design, rollout, and scaling of practice-specific, AI-enabled workflows that align with attorney needs and firm priorities.
Engages directly with attorneys to understand adoption challenges, gather feedback, and recommends practical solutions that reduce friction and increase utilization.
Designs and supports onboarding, training, and enablement programs, including presentations, workshops, demos, and written materials that showcase real-world AI use cases.
Serves as a day-to-day point of contact between attorneys and the Innovation Department on matters related to legal technology and service delivery.
Monitors usage trends and engagement signals to identify opportunities for additional training, reinforcement, or expanded use of AI tools.
Contributes to knowledge management initiatives by helping make legal know-how more accessible and scalable through responsible AI use.
Translates attorney feedback into actionable insights for Innovation leadership to inform tool enhancements, prioritization, and strategic planning.
Supports pilots of new AI tools and workflows, assisting with coordination, documentation, and outcome assessment.
Acts as a change champion by reinforcing best practices, coaching attorneys through transitions, and helping embed new tools into daily routines.
Assists with Innovation Department initiatives, special projects, and other duties as assigned.