Innovation Hub UAT Tester

Wells Fargo•Irving, TX

3d•Hybrid

About The Position

Wells Fargo is seeking an Innovation Hub UAT Tester to support Consumer Small Business Banking Operations (CSBBO). This UAT Tester will align to the newly formed Innovation Hub, overseeing and managing UAT for agentic AI product development.

Requirements

4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

4+ years of experience in UAT or other end-to-end testing
2+ years of contact center experience
Facilitated testing for AI products or machine learning models
Experience with test creation, planning, coordination and facilitating testing and routine

Responsibilities

Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
Write, and execute test scripts and document results
Write user stories from requirements using SDLC formats
Gather and condition test data for both Development and UAT
Drive requirements, incorporating product expertise and industry/ competitor opportunities.
Review requirements and build the test scenarios/test scripts with minimal supervision.
Work independently to make recommendations for support function by providing support and leadership
Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
Collaborate and consult with team leaders in developing project plans, policies and procedures
Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners