Innovation Coordinator - Knox County & Surrounding Counties

Charles Lea Center•Knoxville, TN

1d•Hybrid

About The Position

The Charles Lea Center is seeking a full-time Innovation Coordinator to support people in living more effective and meaningful lives by helping them secure nontraditional services. This role involves working with individuals to access residential, employment, and community supports, utilizing a combination of staff support and enabling technologies. The Innovation Coordinator will be involved in assessment, person-centered planning (including MAPs), linking individuals to services, training, and advocacy. This position is designed to help develop and implement a new service in Tennessee focused on young adults, using a person-centered, employment-first, and technology-first approach. The ideal candidate will be grounded in person-centered thinking and foster a creative, forward-thinking approach to service delivery.

Requirements

At least 18 years of age
Must be able to effectively read, write, and communicate verbally in English
Ability to pass a background check upon hire
Valid driver's license
Vehicle Insurance
A bachelor’s degree from an accredited college or university in a human services field; or
A bachelor’s degree from an accredited college or university in a non-related field and one year of relevant experience; or
Associate degree and 2 years of relevant experience; or
High School Diploma or General Equivalent with 4 years of relevant case management experience providing or coordinating services to people with disabilities and special needs and/or with case management services.
Relevant experience means experience working directly with persons with intellectual, developmental, or other types of disabilities or mental illness.
Able to work independently as well as with a team
Exhibit a good work ethic and professionalism
Genuinely like to help people and have the drive to build your career on doing good

Responsibilities

Provide services and supports focused on achieving goals for the people we support.
Provide technical assistance to Community Providers implementing services for people referred.
Advocate on behalf of person / guardian to assure that services being provided reflect the desires of person guardian.
Upon successfully transitioning to community services conduct 30, 60, 90 day follow up to assure satisfaction with services and that desired outcomes are being achieved.
Follow the standards and regulations required by Tennessee Department Disability and Aging (DDA).