Innovation Apprentice

AllCare Management Services•Grants Pass, OR

18d•$26 - $28•Onsite

About The Position

This position is responsible for being a member of AllCare Health’s cross-functional innovation team who work to solve specific problems in the organization, to remove silos and approach critical problems from multiple perspectives, by performing the following duties. The Innovation Apprentice will provide collaborative expertise to an agile team of innovators to tackle critical problems. This role focuses on high-profile, high-impact, and important projects for the organization to ensure best practice and organizational excellence. The apprentice will streamline processes, optimize resource allocation, and creatively address the root cause of the problem, contributing to cost reduction. They will support teams with failed, blocked or new initiatives that would prevent risk or improve revenue / business potential, and provide valuable insights for future growth, strategically positioning the organization to address potential problems effectively.

Requirements

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
High school diploma or general education degree (GED) required.
Two to four years related experience and/or training in at least one of the following areas: technology (e.g., analytics/ai/full-stack), business operations/re-engineering, marketing/design, training/facilitation/change management, project management, and/or LEAN or human-centered design principles.
Valid Oregon Driver’s License and vehicle insurance.
Process Improvement & Lean Methodologies: Skilled in identifying inefficiencies, streamlining workflows, and applying Lean or Six Sigma principles to reduce waste and optimize performance.
Project Management Tools & Agile Methodologies: Proficient in tools like Asana, or Microsoft Project; experienced in Agile, Scrum, or Kanban frameworks to manage iterative innovation cycles.
AI Tools for Productivity & Innovation: Microsoft Copilot for document drafting, meeting summaries, and data analysis.
Data Analysis & Visualization: Ability to analyze qualitative and quantitative data using Excel, Power BI, AI-powered analytics platforms or similar tools to uncover insights and support decision-making.
Root Cause Analysis & Problem-Solving Frameworks: Experienced in using tools like 5 Whys, Fishbone Diagrams, or Failure Mode and Effects Analysis (FMEA) to diagnose and address core issues.
Strategic Planning & Business Case Development: Capable of developing business cases, ROI analyses, and strategic roadmaps to support high-impact initiatives.
Change Management Tools: Familiar with Prosci ADKAR or Kotter’s 8-Step Change Model to support adoption of new processes and innovations.
Cross-Functional Collaboration Platforms: Skilled in using AI-enhanced collaboration tools, Microsoft Teams and SharePoint to collaborate across departments and disciplines.
Innovation & Design Thinking: Knowledge of design thinking principles to ideate, prototype, and test creative solutions to complex problems.
Risk Assessment & Mitigation: Ability to identify potential risks in new or blocked initiatives and develop mitigation strategies to protect business continuity.
Documentation & Reporting: Proficient in creating clear, actionable documentation and reports for stakeholders using Microsoft Office Suite.
Demonstrates accountability, professionalism, and confidentiality, earning trust and confidence.
Communicates effectively and respectfully with diverse teams and customers.
Resolves conflicts independently and manages stress with composure.
Collaborates across multidisciplinary and multicultural environments.
Adapts quickly to change, ambiguity, and fast-paced settings with creativity and initiative.
Prioritizes and organizes work to meet deadlines with high quality and safety.
Makes sound, independent decisions aligned with policies and procedures.
Mentors and trains others, sharing knowledge to build team capability.
Applies strong judgment, negotiation, and problem-solving skills to achieve shared goals.
The employee must be able to work onsite for all scheduled shifts.
The employee must be able to travel, as needed.

Nice To Haves

College degree preferred.
Certifications in Six Sigma, process improvement, project management, Lean, Agile and/or Scrum are preferred.
Being bilingual in another language, including American Sign Language (ASL), is an invaluable skill that enhances our ability to deliver culturally responsive care.

Responsibilities

Provides collaborative expertise to an agile team of innovators to tackle critical problems.
Focuses on high-profile, high-impact, and important projects for the organization to ensure best practice and organizational excellence.
Streamlines processes, optimize resource allocation, and creatively address the root cause of the problem, contributing to cost reduction.
Supports teams with failed, blocked or new initiatives that would prevent risk or improve revenue / business potential.
Provides valuable insights for future growth, strategically positioning the organization to address potential problems effectively.
Identifies, analyzes, and solves complex problems within the organization, in alignment with the organization’s strategic plan.
Contributes specific skills, competencies, and background to a cross-functional team of experts.
Collaborates with team members to come up with innovative solutions.
Participates in local travel to attend meetings, trainings, and collaborate across AllCare sites to ensure alignment and engagement.
Identifies and defines specific problems.
Contributes to the team’s scope and context for each project.
Contributes to the team’s project priorities, timelines, project plans, and reporting.
Addresses complex problems swiftly and effectively.
Supports effective planning, communication, and training are defined in each project implementation.
Researches and engages to gather information, and identifies resources.
Communicates, networks, engages and inspires others through the change management process.
Learns and applies skills in process-improvement, change management, and LEAN principles.
Utilizes process mapping, cost-benefit analysis, return on investment assessments and measurements of success procedures when establishing business case and project priority.
Assemble the necessary elements to reduce project error and ensure engagement in effective problem-solving.
Tackles challenges head-on and completes projects to the highest standards.
Meticulously investigates to uncover the root cause of issues from various angles, offering comprehensive insights into the issues at hand.
Determines how changes to processes and systems will affect operations.
Produces reports, implementation plans, and visual aids to communicate expectations and progress to stakeholders.
Ignites new ideas in product development, enhancing products and services.
Contributes to the development of creative solutions.
Ensures systems of monitoring to ensure that transformational efforts endure after the innovation team steps away from operational details.
Supports the organization in an innovation-focused culture shift, modeling AllCare Health’s values and adhering to established guidelines and procedures.
Learns and applies iterative human-centered design activities and testing, including conducting interviews and shadowing members, providers, staff and other stakeholders.
Maintains punctual, regular and predictable attendance.
Works collaboratively in a team environment with a spirit of cooperation.
Respectfully takes direction from leadership.
Meets all required training including those listed in Relias Learning Module System (LMS).
Performs other duties as assigned.