Dutch Wonderland Inn Housekeeper PT

Splish Splash Water ParkLancaster, PA
Onsite

About The Position

The outgoing and service-oriented Housekeeper provides exceptionally clean guestrooms for guests while following Dutch Wonderland brand quality standards. We are currently looking for a: Dutch Wonderland Inn Housekeeper PT

Requirements

  • Must be at least 18 years of age to comply with PA Child Labor Laws
  • Ability to work flexible schedule, including evenings, weekends, and holidays
  • Must have reliable transportation to and from your scheduled shift
  • Ability to comply with all uniform policies
  • Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
  • Must possess a strong attention to detail, to quickly notice objects and areas around the property that require attention
  • Ability to follow direction, multi-task, and work as part of a team as well as independently

Nice To Haves

  • Spanish or other bilingual language skills are a plus.

Responsibilities

  • Provide exceptional guest service by treating all guests with courtesy and a smile
  • Respond to all guest requests by delivering any requested items in a timely manner
  • Remove all linens per room and replenish with clean linens, assist with laundry
  • Make the beds as dictated by brand standards
  • Remove all trash from trash cans and replace with a clean bag
  • Monitor the supply of shampoo, conditioner, body wash, and toiletry items in each room; replace low or missing items
  • Dust and polish all fixtures and surfaces
  • Ensure that windows and mirrors are clean and free of any residue
  • Immediately report any damages or safety hazards to the maintenance team or lodging leadership
  • Place all dirty linens in the designated laundry area
  • Vacuum and sweep the floors of each room
  • Clean and sanitize all showers, toilets, sinks, counters
  • Empty all contents from refrigerator, if applicable
  • Maintain cart and bumpers to avoid damage to walls and doors
  • Properly handle, label, stock and store chemicals and cleaning supplies
  • Protect guest belongings; turn in lost and found items immediately
  • Report room status and maintenance problems accurately and in a timely manner
  • Clean and disinfect public areas of the hotel including lobby, public restrooms, tending to trash cans, and outdoor walkways, when needed
  • Maintain a safe, clean, and organized work environment
  • All other duties assigned by leadership

Benefits

  • Flexible schedule
  • Ability to cross-train and learn unique skills across various departments
  • Free admission to Dutch Wonderland and all Palace Entertainment parks on your days off
  • Invitations to exclusive company-sponsored employee events throughout the season
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